why are people so stupid even well educated ones? why can't they use their common senses? on simple instructio

Question

I work as a receptionist in a local hospital outpatients dept. where I give plain and simple instructions to patients and professional staff. patients e.g. have to be directed to the depts. changing rooms to get undress before a medical staff tends to them when they are seated. Now I will have some stupid idiot asking me should they return back to the reception area after they have gotton undress? Now isn't this stupid or what? I am somebody who sits behind the desk. I simply instruct these patients to wait in the changing room area until they are called by one of the medical team. Almost everyday I encounter some kind of stupid question.

Answer 1

Some people just don't think before they speak. Same concept as people not reading additional bits in questions to get the full details or people who don't read rules or instruction booklets before they do something.

Then they complain when they don't know what to do, or miss something out which is important. I always read these types of things and don't understand why a lot of other people don't.

Answer 2

some people are simply so nervous and wanting to do the right thing, that they totally rely on instructions from the people who work in the various medical, surgical or imaging units. Patients (clients) come from a variety of backgrounds, but all are concerned for some reason about their health, dignity or mental/emotional well being when they come into areas such as the one you work in.
When people are so distracted by worry, anxiety or stress, even very simple instructions can be confused. Please try to remain patient with them and remember, that one day you might find yourself in a place you find alien and will need to rely on kind and understanding guidance of someone else. Just smile, kindly 'reword' or rephrase the instruction and know that you have probably made someones day a more pleasant and relaxed with your kindness.

Answer 3

well then what the hell are you doing working in a hospital if you haven't got any compassion? ever thought that these patients are probably sh it scared about the reason why they are there in the first place? if they didn't need to be there then they wouldn't be there would they? it sounds like to me that you are the stupid one here, yes you work there and yes you know where things are etc but patients don't and that i guess is part of your job,
I hate it when we have to go into hospital and have to endure people like you who believe they are better than everyone else and couldn't give a damn about peoples feelings. Why don't you just find a new job????????????

Answer 4

Ah, Frankyc, put yourself in their shoes! When I was a teacher I always complained about my pupils not listening properly and missing instructions, then I enrolled for a course at night school and I found myself doing all the same annoying things - asking for the page number to be repeated, asking for things to be explained again, forgetting what I'd been told the previous week....etc. I realised that it's different on the other side of the fence!

Answer 5

we will know you got tired of answering stupid questions if we see a naked patient in the lobby.some people say anything just to talk and keep a conversation going. maybe the stupidity is the reason for their tests.i work with a lot of people too and could have written the
question myself. I find that if I repeat their statement back to them as a question they hear it.EX. "are you asking me if you should come back to the reception area after you have removed your clothing"if they answer yes you have your opening to be direct.

Answer 6

I think the are not stupid as you think! Every one of us is somehow confused in a new/strange environment/setting especially if you a patient. Some also may test your capability of handling anger! Others may want to avenge because the same happens to them where they work no matter where. Stop nagging! It is your duty to help them out.

Answer 7

question how did you get your job? working in a hospital surely you need compassion since when did you have the right to call sick people stupid? you do not have any sympathy with your patients, therefor should think of changing your job, but don't get one with animals as they bite when they sense someone is nasty.

Answer 8

Theres no such thing as common sense in the NHS I was once driving an Ambulance and control asked me was there a radio on the vehicle over the radio,OOPS.

Answer 9

I also work for NHS some people are just plain thick. I work in the lab and I'm not even going to bore you with some of the stupid phone calls we get about things. That's from patients and staff, the nurses and student doctors are the worst, sorry to these people but its true. The questions are stupid and sometimes i have actually asked them if they are pulling my leg, but no they are being deadly serious, They are supposed to be trained but half the time it doesn't sound like it to me. Sorry but if I'm ever admitted to hospital i pray to god that they aren't the ones treating me.

Answer 10

No amount of education can override a fundamental lack of common sense. It's frustrating but true. Believe me, both my father and sister are well-educated but possibly the most stupid people I know at the same time, and they will never change.

Answer 11

Good question. my girlfriend has a degree in some business related subject.She regards herself as quite the brain. But give her a tool or task she has 7 arms and 3 feet. she is all over the place. I think its down to thought process abiltity to follow instructions correctly. A crude example of this when i was watching a fishing program oin tv and the presenter was fishing with some guy was telling him what to do and the presenter followed instructions to the tee.
The guide copped this and instructed the presenter to strip off and jump off the boat in order to attract more fish /
HE DID IT......?

I dont know some people are just dumb or are too trusting etc I,d say dumb more.the human brain ......