2006-07-01 02:39:31 · 6 answers · asked by Sajis 4 in Education & Reference ➔ Other - Education
Speak very clearly. Make sure your voice is strong and friendly. Use standard English. Answer questions briefly, but add a LITTLE detail.
Remember, you're going to be the voice of the company -- they need to know you will represent the company well.
Good luck.
2006-07-01 02:43:38 · answer #1 · answered by Wondering 4 · 1⤊ 0⤋
Be prepared to do a role-play. The interviewer will probably ask you if you have any experience with, e.g. snow-blowing a driveway, changing the oil in your car, etc. and then pretend to phone you and ask you to help them with whatever problem they've decided on. The reason for asking you what you have experience with or knowledge about is so they can accurately assess your phone manners and problem-solving skills without being confounded by or your being hampered by a simple lack of background knowledge.
2006-07-01 14:12:37 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Show up breathing.
plan to get a new job in 22 months, the average life expectancy of a call center career.
2006-07-01 09:43:50 · answer #3 · answered by god1oak 5 · 0⤊ 0⤋
Sound confident, be personable and avoid stammering. Employers like for thier associates to sound confident over the phone, it makes the customer feel they made the right decision to call.
2006-07-01 09:45:55 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Be confident.Display people skills and patience.Gud luck..
2006-07-01 09:45:10 · answer #5 · answered by Anonymous · 0⤊ 0⤋
confidence and fluency in the english language...
2006-07-01 09:42:56 · answer #6 · answered by fairest_fleur 2 · 0⤊ 0⤋