can anyone help me booked apollo hotel in jersey through booking .com?

Question

but have deleted confirmation and pin and number need to contact them been on there site need pin and number what can i do can you just go to hotel without copy or not help me please

Answer 1

Hello Rocky,

The fact that you have lost your details regarding your booking should not cause any problems.

Depending on how long before you are due to travel and book into the hotel, you can contact Booking.com via email at:

[e-mail]

Failing that go to:

http://www.booking.com/general.html?sid=7f11025132815a5920439a39c1ea8b8f;tmpl=docs/customer_service

Where you will find their telephone number and a link to their FAQs

Explain to them what has happened and ask for their advice and help.

As a final resort you can also ring the hotel and ask them to confirm you are booked with them and for their advice regarding your lost information.

Poseidon