I used to get my haircut at a certain place for a few years from a hairdresser who went to beauty school with my mother. He always did a great job on my hair and I eventually got to know him and sometimes even asked him for advice.
But this past year, the place has gone down as the employees at that salon were fighting and arguing in front of customers and the service from the shampoo women and cashiers became horrible. So I stopped going there and began getting my haircut at another place from then on these past few months.
My friend and I, just a week ago, went to the mall where the salon is, and we stopped by to say hi to the hairdresser and he became extremely rude towards me and was completely sarcastic and nasty. I don't know if its just the fact I changed places because I grew tired of the service, but also could be from personal problems. Regardless, I told my friend I wouldn't go back there or speak to the stylist again.
Was I right?
2007-12-28 02:56:20 · 20 answers · asked by Dusk 6 in Society & Culture ➔ Etiquette
I don't think it's a right or wrong...you did what you needed to do..and it probably hurt his feelings..so he was acting out when you came to see him - immature, yes...but maybe he didn't know why you left and thought it was because of him. If you're asking did you make the right decision for you? Absolutely I think so...but right vs wrong - who knows. Unless he was one of the bickering stylists, I probably would've told him I wasn't going to come anymore and explained why. But definitely not now! He's shown his true colors and nobody would blame you if you want nothing to do with that scene.
2007-12-28 03:31:39 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Of course you were right. You were not getting the quality of the service you were paying for. You have the right to take your business anywhere you choose if you are dissatisfied. I expect that the hairdresser has his own views, but that he has probably also lost a fair amount of his clientele. However, as you dropped by to say hello and he was rude, then you have every right to decide never to go back. Regardless of whether he went to beauty school with your mother or not - it was always predominantly a business relationship. People often chat and ask advice from hairdressers, it is part of the service bantering. This does not mean you are friend.and you owe no loyalty to the hairdresser personally.
2007-12-28 11:22:13 · answer #2 · answered by zedekiah77 4 · 1⤊ 0⤋
Definitely. I also stopped going to my previously favourite salon because the owner/ hairstylist started giving me worse and worse service when I decided to stop dyeing my hair for a while and therefore didn't go for her expensive promotions anymore so she most probably thought I was no longer worth her time. Oh and guess what, you'll never believe it but a few seconds ago while I was typing this, the TV just showed an ad where some guy said "Good service brings customer loyalty".
2007-12-28 11:13:17 · answer #3 · answered by Anonymous · 1⤊ 0⤋
I think you were right for not going to the salon because of the service of the cashier. You might want to try going back to say hi the stylist again if you really liked him, and maybe go in when its slow. He might have just been having a bad day. But definetly don't get your hair cut there if theres still alot of drama.
2007-12-28 11:08:48 · answer #4 · answered by Anonymous · 1⤊ 0⤋
I quite often switch. The last girl I went to could just trim hair but when I wanted her to do a certain style she couldn't really do it. And the last 3 times I went there she kept complaining about her dull scissors. I figured the least she could do was keep her equipment up. Nothing says you have to go to the same place forever. A few places I quite going to because I switched jobs and it wasn't convenient anymore. I went to one for 10 years and she quit the business :(
2007-12-28 11:03:55 · answer #5 · answered by susan h 3 · 1⤊ 0⤋
You were absolutely right. It is wrong for any type of business to behave so unprofessionally in front of customers. I wouldn't want to go to a place where the employees had arguments with each other and I wasn't treated well. It's your money and your hair, so you get to decide where you go! It's too bad he lost such a loyal customer!
2007-12-28 12:44:55 · answer #6 · answered by Rosie25 4 · 1⤊ 0⤋
He may be feeling bad about you dumping him as your stylist with no explanation. So your decision to never speak to him again is a little hasty, I think. He should know you only stopped going to him because of the place he was working, not his skill level. But how could he know if no one tells him?
So, yes you were right not to go back to a salon that makes you uncomfortable. No you were not necessarily right to shun him personally.
2007-12-28 11:16:10 · answer #7 · answered by vintner 6 · 1⤊ 1⤋
That was the right thing to do was to switch haircutting places. Especially, when you got that kind of rude treatment. People do a service for clients and they are suppose to please clients, not the other way around.
2007-12-28 12:09:06 · answer #8 · answered by Anonymous · 1⤊ 0⤋
So basically what you are asking is were you right not to use a business where the service is crap and the proprietor is rude?
Gosh, give me a minute, I'll see if I can work it out.
2007-12-28 11:21:43 · answer #9 · answered by Monstera Deliciosa 5 · 1⤊ 0⤋
Yes. When someone who works with the public cannot push aside their problems long enough to smile and say hello to someone, they do not deserve your patronage. He was even dumber not to grab the opportunity to be very friendly and ask you to come back. He could have even taken you aside and asked why you haven't returned. I wouldn't ever go back there either.
2007-12-28 11:06:49 · answer #10 · answered by Kim 6 · 2⤊ 0⤋