so basically i ONLY bought this car because i was told i would get 40mpg - i only get 28 - not happy. i went back to the dealership and they kept screwing around with me passing me from salesman to salesman - finally i got one who would help me and now they are telling me they will only trade me $2000 less that what i paid for it and it is my fault it took too long to come back - i have plenty of stuff in writing - different excuses why our appointment dates would no longer work and such- i do not want this car now that i found out it does not get 40mpg. the originaly salesman no longer works for the company and apperently if he did, he would have been able to give me more trade in-shouldn't his company have to support what he did wrong when he was working for them?! SO not happy! they tell me - well i am sure he didn't mean to misinform you - well he probably didn't, but i am getting the raw end! any advice appreciated! thanks for reading my vent!
2007-12-26 15:53:02 · 7 answers · asked by azjohnson23 1 in Cars & Transportation ➔ Buying & Selling
Yes, it was used and it did not have the MPG on the window...i did not have time to go home and research - he was a high pressure salesman - guess i learned a good lesson!
2007-12-26 16:03:36 · update #1
I actually do have it in writing that he apologized for "misinforming" me - good thing i save my e-mails!!
2007-12-26 16:04:23 · update #2
Do you have any written statement of the salesman saying the reason you bought it for with his signature and name?
If you do, you can sue them for false advertising or information
If you don't. . .you can't do much. . .you have to let it go. . .I know life is unfair. . .you should have done your own research because you can't trust salespersons. . .they only look out the best for them - commission. . .
2007-12-26 16:02:45 · answer #1 · answered by Anonymous · 0⤊ 0⤋
First, I'm not sure how long you had the vehicle prior to deciding you no longer wanted it. A car is a depreciating asset and it does cost money to remarket a trade in vehicle and the dealer still needs to make a profit when tehy sell the vehicle. So being offered $2,000.00 less than what you paid for it is neither uncommon nor unfair. Next,very few vehicles get 40 miles to the gallon and you should have done research prior to committing to the purchase. Edmunds.com, kbb.com and the manufacturers website would have provided accurate information. I assume there were more features about the vehicle you liked other than 40 miles to the gallon. I doubt you would buy a purple 3 cylinder Yugo if it got 40 miles to the Gallon. It sounds you are suffering from what most people suffer from "buyers remorse" High pressure salesman? That is his profession his job is to assist you in the purchasing process this includes persuading you to purchse from his inventory. He may or may not have intentionally gave you false information but ultimately the responsibility of due diligence falls on you the consumer.
2007-12-27 00:34:13 · answer #2 · answered by nuautocredit.com 1 · 1⤊ 0⤋
First of all, any MPG figure is only an estimate. The automakers achieve those estimates under carefully controlled conditions. They always include the disclaimer "your mileage may vary". That's because fuel economy is very subjective. In fact, 2 people driving the same vehicle would not necessarily achieve identical results.
Secondly, what you paid for your vehicle is not an indication of its absolute value. You paid what you were willing to pay for it. That is only how much it is worth TO YOU. Of course, they aren't going to give you as much on trade as you paid for it. They don't have to.
Third, I think your problem is ignorance. You said he was a "high pressure salesman". That's true only if you let him pressure you. A car buyer is in total control and can walk away from the deal at any time before the contract is signed. Most people don't realize that. You have nobody to blame but yourself for this situation.
2007-12-27 10:24:53 · answer #3 · answered by Scott H 7 · 0⤊ 0⤋
Write to Better Business Bureau in your state, Write to consumer protection in your state, The Attorney General and to the Manufacturer of the Auto you purchased, They may all give you the answer " Let the Buyer Beware". You have to be aware that what is told to you may not be the whole truth. A person survives by making sales. Along comes Mr. Fish and they will catch him. So you are stuck.Make the best of it and let's hope you learned a lesson, a fairly cheap one at that.
2007-12-27 00:10:17 · answer #4 · answered by googie 7 · 0⤊ 0⤋
I like to be on the consumers side but reading your post your your own worst enemy.
1 ) " you did not have time to research "
buying a vehicle is a very large investment but you did not have time to research a key factor like gas consumption which was to play a major role in your investment. ???
2 ) " saved your emails means nothing, they are non admissible in court of law as text can be altered
3 ) " car salesman lied to you "
It's quite easy for consumers to complain that dealers and salespeople are scum. But the truth is that =
A LACK OF KNOWLEDGE CREATES FEAR
SEEKING KNOWLEDGE CREATES COURAGE
Yes your stuck , now stop wining and live with your mistakes
2007-12-27 08:41:24 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Well if you do have everything in writing and they are now sorry for misleading you then I don't see the problem.
Go and talk with them and be very calm and tell them what you want or you will be taking this to your local TV station and remember that the TV loves this type of stuff.
Good luck and I hope all goes well.
2007-12-27 11:16:30 · answer #6 · answered by Anonymous · 0⤊ 0⤋
did you look at the widow sticker?? I am guessing it's a new car, them mumbers are best case, no wind, no accessories on, no rolling resistance(because it's in a wind tunnel) and no extra weight in the vehicle, if it's used then you were suckered by the used car salesman that will tell you anything that will get you in that car
2007-12-27 00:00:10 · answer #7 · answered by silverbullet217 4 · 0⤊ 0⤋