Having trouble switching from a Linksys wired router to a Linksys wireless router.?

Question

I just purchased a laptop to accompany my desktop computer. I decided to retire my wired Linksys router and replace it with a wireless-g Linksys router (WRT54G).

Anyway, I ran the CD that came with it and followed the installation wizard properly. I disconnected my old router as directed, and replaced it with the wireless router. For whatever reason, my desktop cannot find an internet connection when connected to the wireless. I havent even tried getting the laptop connected yet because I still cant get the desktop back online. When I unplug the wireless and plug the wired back in, it works and connects to the internet perfectly. Does anyone know what I could be doing wrong here?

Thanks in advanced...

I figured it out myself. I called Linksys and they told me that I needed to take the Mac address from the old router and put it on the new router. I asked how I could do that and the idiot cusomter service rep told me that theyd have to charge me a fee to deal with the old router because it is "no longer valid in their warranty". So I hung up and messed with it myself.

I found the mac address thanks to the answers posted here, all you have to do is access your IP address via the browser and find all your info. So I copied the old Mac address to the new router's configuration and it worked.

Im pissed at Linksys for not telling me how to do this. They knew, and they knew it was simple... but they wanted more of my money. Next time Ill go with Netgear, this whole process was rediculous. Thanks for the help everyone!

Answer 1

Are you hardwiring the desktop to the router? If not, do you have a wireless card in the desktop computer? You must have either a wireless card or hardwire it to the router. Be sure all the information is filled in on the router. You can get the set up screen by typing 192.161.1.1 in the address bar of your browser. Make sure all of your routing numbers are showing and that you know the password. Check the laptop and make sure you have a wireless card and it can see the router then you will know if the problem is the router or the computer.

Answer 2

Gee, my new linksys worked for several minutes when plugged it in. Does your ISP such as AT&T DSL require a sign in and password? They can be programmed into the old router, and you may forget them since you don't have to enter them every day. I can never remember if the name is "[e-mail]" or just "user" and then the password. After I got it connected, it would quit after several minutes. A chat with their help site got me some new settings. Here is a partial transcript



Herminio Jr. A. (10532): Can you please confirm the model number and version of your Linksys product?
You: wrt54g v8
Herminio Jr. A. (10532): Thank you, Jeff.
You: with the 8.00.2 firmware from the factory
Herminio Jr. A. (10532): Let me just verify. Are you chatting with me using a windows XP computer that is wired to the router?


Herminio Jr. A. (10532): On the other computer. Kindly click start and hit run, type http://192.168.1.1 click OK button.

You: it came up automatic configuration- dhcp
Herminio Jr. A. (10532): The router's firmware has been refresh. Let's reconfigure the settings.
Herminio Jr. A. (10532): First, we will setup the wireless settings.
Herminio Jr. A. (10532): Kindly go to the Wireless tab.
You: ok
Herminio Jr. A. (10532): In there, change the SSID to any name you prefer and set the channel to 1.
Herminio Jr. A. (10532): Let's leave the network mode to mixed and the SSID Broadcast to enable.
Herminio Jr. A. (10532): Then save the settings.
You: done

Herminio Jr. A. (10532): Kindly go to the Advanced Wireless Settings sub tab.
You: ok
Herminio Jr. A. (10532): On the Beacon Interval enter 75.
Herminio Jr. A. (10532): On the Fragmentation Threshold enter 2304 and on the RTS Threshold enter 2305.
Herminio Jr. A. (10532): For the DTIM enter 3. Then click on Save Settings.
You: done
Herminio Jr. A. (10532): Jeff, kindly go to the Setup tab, set the "Internet Connection Type" to PPPoE.
Herminio Jr. A. (10532): Enter your username and password given by the Internet Service Provider.
Herminio Jr. A. (10532): Kindly set the MTU to Manual or enable and then enter 1364 for the Size.

Herminio Jr. A. (10532): I will just give you the rest of the steps and you can do them after our session. Okay?
You: ok,
Herminio Jr. A. (10532): Second, connect the modem to the Internet port of the WRT54G and the computers to any numbered port.
Herminio Jr. A. (10532): We need to restart the computer first, Jeff. It's okay.
Herminio Jr. A. (10532): Third, power cycle the devices. Power off the PC, router and then modem and wait for 1 minute. Power back starting
from the modem, router and lastly your computer.
Herminio Jr. A. (10532): Fourth, check if you are able to get online and see if the same issue will occur.

Answer 3

First you need to go back and hook -up the older router and do some screen dumps of each page you have changed and print them to your printer.

Second using a wired connection to the wireless router you need to setup it for any wired devices and wireless devices.
Next only one PC should be connected and it should be wired connections. Once that is up and running and you can get on the internet with the new router. Then proceed with the wireless laptop, but it should be connected wired before you release on the wireless network.

The CD what comes with the new router is for making the transtition easy.. Sometimes easy means trouble.

Answer 4

You can always find the information of the computer company. And make sure they haven't scamme dyou. Im sure there is a logical reason why your machine stopped working. But the only thing I will say is that the G-1 chip is off. Turn it on