My computer when i reboot or turn it on, it acts like windows is starting but doesnt. It goes to a black screen and says theres a setup problem or something like that. I have tried reinstalling windows, and when it comes up it says F2 for setup or F12 for something else. I press either and nothing happens it always oes back to the black screen and message. It does not ask me if i want to reformat, which i find odd.... I wait for a message, but all i get is a black screen and the message....Can anyone tell me what to do to fix this problem.... I really do not want to have to go out and buy a new computer, but I may have tooo i guess??? Last resort tho..... Thanks for your help....
19 minutes ago - 3 days left to answer.
Additional Details
2007-12-22 15:31:02 · 4 answers · asked by jasonej101 1 in Computers & Internet ➔ Software
I cannot get windows to fully boot at all... so can not back up any files.......it just stops at the screen.....
2007-12-22 15:41:53 · update #1
The message says "Windows cannot start b/c of an error in the software. Please report this problem as :load needed DLLs for Kernel. Please contact support person to report this problem.
2007-12-22 15:44:22 · update #2
get the EXACT wording of the message. and google it. usually most people have had this problem unless your computer is as old as my gramma.
2007-12-22 15:34:58 · answer #1 · answered by Richard Simmons 1 · 0⤊ 0⤋
What does the message say on the black screen???? F2 for setup means BIOS setup not computer installation setup, sorry. F12 is probably a boot menu option.
2007-12-22 23:36:18 · answer #2 · answered by PartieHonteuse 5 · 0⤊ 0⤋
Before buying a new computer, I would try reformatting your hard disk and do a reload. Should work unless you have a hardware problem.
2007-12-22 23:35:22 · answer #3 · answered by Prophet 1102 7 · 0⤊ 0⤋
Do you have a cd ina drive or do you have a floppy in A drive? If your wanting to do a full install that is where you format your drive
2007-12-22 23:37:35 · answer #4 · answered by baggypants505 3 · 0⤊ 0⤋