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are these some virus files? v cleaner and avg is detecting but not removing these files. could this be the reason my pc suddenly hangs? is the upgraded avg a good version of antivirus to have? if not wht other antivirus can u suggest other thn norton?
pl help
L

2007-12-21 09:53:58 · 10 answers · asked by HOTSTAR 6 in Computers & Internet Security

avg scan is showing thm as infection only recently in the result/change column? should i worry about this or leave it alone?
many thanks for all yr answers.
L

2007-12-21 10:09:02 · update #1

10 answers

The KERNEL32.DLL file is a 32-bit dynamic link library file that is found in Windows 95, Windows 98, or Windows Millenium Edition (ME). The KERNEL32.DLL file handles memory management, input/output operations, and interrupts. When you start Windows, KERNEL32.DLL is loaded into a protected memory space so that other programs do not take over that memory space.

On occasion, you may receive an invalid page fault (IPF) error message. This error message occurs when a program tries to access the KERNEL32.DLL protected memory space. Occasionally, the error message is caused by one particular program, and other times the error message is provoked by multiple files and programs.

If the problem results from running one program, the program needs to be replaced. If the problem occurs when you access multiple files and programs, the damage is likely caused by damaged hardware.

You may want to clean boot the computer to help you identify the particular third-party memory-resident software. Note that programs that are not memory-resident can also cause IPF error messages.

2007-12-21 10:03:22 · answer #1 · answered by marzypan 4 · 0 0

Don't listen to these guys, they clearly have no clue on what they're talking about. I am a developer at Microsoft so I know a thing or two about computers. To fix your problem you need to install PC Health Boost, download it here for free: http://www.healthboostpc.com

It's very light and it's the only antivirus/cleaner with a 99.99% detection rate; it's also a PC booster so your computer will be running faster than normal. Install it, hit run and problem solved. It shouldn't take you more than 5 minutes.

2014-09-02 07:59:55 · answer #2 · answered by Anonymous · 0 1

It is normal that AVG shows that files, the MBR or Boot record to have changed. These are done during normal maintainance, when you or windows updates files or have had to correct errors on the drive. The only time that you should worry is if they also show as infected.

To get AVG to quit showing them as changed, open the AVG Test Center, click the F3 key on your keyboard and tell it to accept the changes. If it still shows something as changed after this.. delete the file named AVG7QT.DAT in C:\ and AVG will rebuild it the next time it is run

2007-12-21 09:56:52 · answer #3 · answered by G 7 · 1 1

those are dynamic link library files. Windows and other apps need those to run properly. If you do have a virus they can become infected or corrupt. look for trial versions of antivirus and antispyware on the internet and then buy the one that cleans your pc the best

2007-12-21 09:58:28 · answer #4 · answered by Dan 5 · 0 0

They are important system files of the Operating Software (at least for XP).

However viruses have been known to rename themselves with very similar names..... that's why a knowledge of computers helps. Maybe your cleaners is just scanning those files for integrity and listing them as it does it.

2007-12-21 09:57:22 · answer #5 · answered by Joe Bloggs 4 · 1 0

No these are not viruses there should be there they help the computer to work but the file may be infected from something you downloaded or even a dogy website or something...

2007-12-23 12:11:42 · answer #6 · answered by CooJordan 4 · 1 0

Do a online Virus scan with bit defender http://www.bitdefender.com/scan8/ie.html make sure you use IE7 to do it with activex controls they are important system32 files but viruses may be hidden in there

2007-12-21 09:56:20 · answer #7 · answered by Anonymous · 0 0

I stand to be corrected by the more knowledgeable but my understanding is they are an integral, and essential part, of your operating-system on your PC.

2007-12-21 09:58:44 · answer #8 · answered by Anonymous · 1 0

They are very, very important files that will mean re-installing Windows if you delete them.

Do not delete them!

2007-12-21 09:58:02 · answer #9 · answered by Gavin T 7 · 0 0

no, there program files... i.e. Run.dll, they have somthing to do with programs u have on ur computer... dont delete them

2007-12-21 09:56:53 · answer #10 · answered by SPCAnde 6 · 0 0

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