I just recovered my laptop from a lot of viruses, trojans, and spyware. I'm using norton antivirus, ad-aware, and avg to scan my computer. I've deleted the 211 files that were found to be infected and scanned my computer again. I've then scanned my computer again and ad-aware and avg aren't finding anything but norton keeps popping up saying that a virus has been detected and removed or just detected on my computer. Could there still be viruses on my computer and if so how do I find them and get them off? Help would be greatly appreciated. Thanks!!
2007-12-21 05:22:21 · 6 answers · asked by Celtic.Memories 3 in Computers & Internet ➔ Security
Also, how do I get rid of those annoying pop-ups from norton saying that a virus has been found. They keep popping up every 2 seconds and it's really hard to do anything on here.
2007-12-21 05:34:56 · update #1
if norton picks up something called
"Surfsidekick"
or something similar,
then it is okay.
there are good spyware that are picked up as bad ones
dont worry about it
2007-12-21 05:26:53 · answer #1 · answered by Questioning Machine 3 · 1⤊ 0⤋
Usually programs such as this have backdoor access by embedding themselves in various places on your computer. When you reboot and come back up they get "kicked off" again and re-infest your pc.
My parents had a similar issue with one that buried itself it the registery and drivers. It took several different virus/spyware removal tools to totally clean the pc. Interesting is that my parents had norton to and it could detect and attempt to clean but not successfully remove the virus. I ended up doing some research on the net, downloaded a few free tools and was succesfull. It took a lot of work and a lot of time.
2007-12-21 05:30:26 · answer #2 · answered by uk2999 2 · 0⤊ 0⤋
You might need to boot to "safe mode" and then run your virus scan software - some virus's attach to the system files and upon boot up will "re-install". In windows XP - when you restart your system - hit "f8" at the very first sign of windows starting. (this can be tricky and you might need to restart a couple times to get into it) after the "f8" choose the safe mode option.
2007-12-21 05:27:42 · answer #3 · answered by Neil R 4 · 0⤊ 1⤋
If you've cleaned it, and norton is saying there's still a virus, can you try going online and asking norton on their web site?
P.S. GOOD LUCK AND GOD BLESS!
2007-12-21 05:26:37 · answer #4 · answered by C Sunshine 6 · 0⤊ 0⤋
Norton should get read of this virse i would run norton agan
it will not hurt anything to see what it says.
2007-12-21 05:49:44 · answer #5 · answered by scsriver 4 · 0⤊ 0⤋
Download the free version of Superantispyware.. Will find what all other miss, or unable to clean.
http://www.superantispyware.com
Minddoctor, France
2007-12-21 05:27:36 · answer #6 · answered by MINDDOCTOR 7 · 0⤊ 0⤋