I just bought a Compaq Presario V3630TU windows XP notebook. I cant hibrenate or put it in standby. When ever i press the sleep button, a blue screen will appear with lots of words. Before i can read them, the notebook will restart. Can anyone help. I ask the shop which bought it, and they suggest me to format it, they indicate that is nothing to do with the sofware but the notebook itself. They also say if that dosent work, i have to bring it to the HP Compaq service center. But can anyone suggest any other solution.?
2007-12-18 15:20:17 · 2 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
comonly termed the blue screen of death, with typical small fast appearing then disapearing white writing on a blue screen, if you just bought it send it back with a note to say the operating system wasnt checked before quality control. if you were given a set of restore disks,,,,very rare , backup what you have produced ,your stuff on the unit and try a system restore from cd, but make sure that the bios press F10 start has been set to optimal defaults, and if it has a sata drive the native mode is set correctl;y
2007-12-18 15:29:34 · answer #1 · answered by ian c(geordie) 3 · 0⤊ 0⤋
Hi. You have to enable hibernate mode. Start> Control panel> Power options> Hibernate>. Check "Enable".
2007-12-18 15:28:22 · answer #2 · answered by Cirric 7 · 0⤊ 0⤋