I have Yahoo! Online Protection (including Anti-Virus and Spyware plus more) as part of my ATT/Yahoo Internet connectivity package. I am getting a message to upgrade my Anti-Virus to Norton Antivirus (the message is from Yahoo and the software is on Yahoo's site). BUT... the install verbiage says that I should UNINSTALL all current Antivirus programs prior to install, else my computer may mess up. Has anyone gone through this process? I would think that if Yahoo! is inviting the upgrade that their install process would handle "everything" but I don't want to assume anything. Am I better off ignoring the upgrade opportunity, or, if not, how should I proceed? I don't know how to uninstall Yahoo! Online Protection - especially without uninstalling the entire package (Email Protection, Pop Up Blocker, etc.), which I want to keep. Thanks
2007-12-18 08:34:31 · 4 answers · asked by SHELL 1 in Computers & Internet ➔ Security
I downloaded the “upgrade” Dec 15 and had all kinds of problems with it. I finally contacted AT&T Yahoo on Dec 18. They have suspended all further downloads of the Norton product to try and fix the bugs. I was told to go to Windows http://onecare.live.com and sign up for the 90 day free trial while AT&T Yahoo try to resolve their problems.
I uninstalled the entire AT&T Yahoo protection suite, but it left a few bits behind. Then I installed One Care and everything now works fine.
When and if AT &T Yahoo announce they have “fixed” the upgrade, I think I will pass on it if it is still a Norton product. Even before this problem, I had tried Norton’s anti-virus and found it to be terrible—a resource hog that interferes with normal usage of your computer.
2007-12-19 04:55:58 · answer #1 · answered by raichasays 7 · 0⤊ 0⤋
The use of 2 or more anti-virus programs at the same time can cause major conflicts. The 2 scanning engines will fight each other to scan every file that you read, write or execute which can cause a major computer slowdown. For the same reason, using 2 A-Vs can cause you to have less protection from the various malware, not more.
Your old Yahoo / CA protection will stop updating and over 1200 new virus variants are created and released each and every day. An anti-virus that is incapable of updating cannot catch these new threats. and thus is essentially useless.
2007-12-18 09:46:02 · answer #2 · answered by Anonymous · 0⤊ 0⤋
http://att.software.yahoo.com/ysftc/p/att/v4/welcome?flow=yop direct link to install page. and yes you need to delete the ca anti virus first. it dont update any more anyway.and then click the link I gave you or go through the download page on yahoo home page.as for the email protection it stays the same and the update or download will leave it there. only 2 things change and they are anti spy & anti virus. parental controls and email are still the same. good luck.
2007-12-18 08:49:16 · answer #3 · answered by Anonymous · 0⤊ 0⤋
norton anti virus will do it automatically. been there, done that
2007-12-18 08:38:28 · answer #4 · answered by ed 7 · 0⤊ 1⤋