what to do when you get a virus?

Question

have done a scan and found six viruses i was able to delete four of them but it wont allow me to delete the other two, what do i do?

Avast is my scanner, and it also wont allow me to move it to virus vault

Answer 1

Try running a scan direct from the servers of Trend Micro HouseCall. Open the link I am going to give you. Install the active "X", that is required for the scan as it is safe, and follow the instructions. Complete the entire scan and in the end the virus or viruses will be found and destroyed.

http://housecall65.trendmicro.com/

Minddoctor, France

Answer 2

your virus scanner should be able to remove them for you but if not you can do this

Once you have identified that your computer has a virus you should do the following immediately:

* Quarantine your computer. Do not share files with anyone else!
* Run the current version of Trend Micro Antivirus software on your hard drive

You could also download and use NAI Stinger Virus Removal Tool. The Stinger tool is a stand-alone utility that can be used to detect and remove specific viruses only on Windows operating systems. The Stinger tool is not a substitute for a full anti-virus checker but it can be used for a quick check to see if your machine is infected with a current virus

you should search for one on google

Answer 3

Download and Install Super Antispyware free. Reboot into Safe mode and Run SAS. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/tutorial61.html

If Super Antispyware and AVAST won't remove the malware post your problem at Bleeping Computer and let the experts there help you. It is free and a great site.
http://www.bleepingcomputer.com/forums/topic34773.html

Answer 4

I am surprised to learn that Avast let you become infected in the first place!! I am using it and it never left me down.

I think you should download and run CCleaner it will fix the registry. both are free.

http://www.ccleaner.com/

And Advanced Windows Care V2

http://www.iobit.com/advancedwindowscareper.html

Happy Christmas.

Answer 5

Try these. They work and they are free:

Run the tool and then download the free spyware and virus protection programs:

Malicious virus removal tool:
http://www.microsoft.com/security/malwareremove/default.mspx

Ad-Aware Free download:
http://www.lavasoft.de/software/adaware/...

AVG Download free
http://free.grisoft.com/doc/1

Yahoo Toolbar has good pop-up blocker:
http://toolbar.yahoo.com/

Good Luck

p.s. If you run avg it will automatically find and get rid of the virus.

Answer 6

Find the file (virus) location and delete it manually.

Answer 7

download superantispyware.com it's free better then norton