A few days ago I got a call from a bank asking me if I wanted a new credit card. I told them very clearly that I didn't want to do anything that day, but if they wanted to send me some information I'd happily look over it.
They went ahead and opened an account in my name and sent me the card. I can, of course, cancel the card but the opening/closing will still have a negative effect on my credit report.
They haven't stolen from me, no one is using my card, but they still did something without my authorization that will have a negative effect on my credit. I figure if they've committed a crime that I can name I can make a lot more progress with customer service. Is this credit card fraud? Is this illegal? If so, what exactly is the crime? What can I do with the company, and what can I do if they're not helpful?
Thanks.
2007-12-17 14:22:03 · 17 answers · asked by Anonymous in Business & Finance ➔ Credit
sue
2007-12-17 14:24:08 · answer #1 · answered by Anonymous · 0⤊ 3⤋
It sounds more like an overzealous telemarketer, which while irksome, is not a crime of fraud unless you can prove a pattern of operation between the telemarketer and the bank. Direct your inquiry to the bank's president along with supporting documentation. Tell him that the reason you take this action is because of the possible adverse effect on your credit card. Try not to be mean or facectious; don't tell him you will sue or something like that. You can always contact the credit report companies and send each a 100 word-or-less statement about the card, which they are oblidged to maintain with your credit report. If you still are unhappy with results, you could refer the matter to Federal Trade Commission
2007-12-17 14:31:50 · answer #2 · answered by cattbarf 7 · 0⤊ 0⤋
What the bank did, is not illegal or of any criminal offence because ultimately, the bank requires your signature and agreement to activate the account. Unless the bank activate the service or product without your signature, then its an offence.
However, such marketing tactics are strongly discouraged by ABS (Association of Banks in Singapore). You may file a complaint to ABS against the said bank.
You can contact ABS for more info.
http://www.abs.org.sg/index.htm
THE ASSOCIATION OF BANKS IN SINGAPORE
10 Shenton Way #12-08
MAS Building
Singapore 079117
Tel: (65) 6224 4300
Fax: (65) 6224 1785
2007-12-17 15:01:50 · answer #3 · answered by Brandon L 1 · 2⤊ 0⤋
It was probably an employee or telemarketer that had to meet quotas for the day or something. What was done would not be condoned by the bank. A simple phone call to the bank in question will more than likely resolve the issue. This should not damage your credit.
2007-12-17 14:29:13 · answer #4 · answered by Othniel 6 · 0⤊ 0⤋
I had something similar happen years ago. I clearly said I didn't want the offer but I think they planned to use a recording of my voice saying "ok" or "yes" to a different question to say that I agreed to open the acct. If it were me I'd tell them you want them to review the recording of the call. I'd report them to the BBB and possibly the atty general in your state. I'd think they could report an error to the credit reporting companies and get it taken off, and if they don't I think you'd have some recourse. Of course the argument will be whether or not you agreed to open it in the first place. I'd raise h*ll and let them know you're not going away. Keep a record of every correspondence you have with them with date, time, who you talked to and what was said. Ask to speak to supervisors. Tell them you're going to report them. Good luck.
2007-12-17 14:29:17 · answer #5 · answered by ifixrex2000 2 · 0⤊ 0⤋
I had this happen to me with a bank they tok $$4 from my acct w/o my permission the nerve. I called the supervisor who turned out to be a useless #*#*# So I called the Bank president its all fixed and I got it in writing, that it was there mistake. When you call make sure you get names of the ppl you talk to and ask for things in writing even if you have to go to the bank . Good Luck
2007-12-17 14:27:54 · answer #6 · answered by chula 1 · 0⤊ 0⤋
Not Fraud..all they did is set up a card for you in your name. No money was exchanged and nothing else was done to you. Period
2007-12-17 14:38:00 · answer #7 · answered by Big harry 2 · 0⤊ 0⤋
It is not fraud, just poor customer service. Cut up the card and don't use it.
2007-12-17 14:25:15 · answer #8 · answered by Anonymous · 3⤊ 0⤋
This happened to me, too. I never said I wanted the card, but they signed me up for it anyway. I'd really like to find out, too!!!
2007-12-17 14:25:19 · answer #9 · answered by Anonymous · 0⤊ 0⤋
It's a crime. Find a good lawyer and sue. Good luck!
2007-12-17 14:27:34 · answer #10 · answered by Purpleclamshell 2 · 0⤊ 0⤋
talk to the bank about this and say what happend ...who knoes they might give you something in return???? also like the other guy said just cut it up and dnt use it so no one would use it behind your back
2007-12-17 14:27:43 · answer #11 · answered by Zahera♥ 4 · 0⤊ 0⤋