“Business is serving the needs and wants of other people. You don’t succeed unless the others are happy. That forces you to pay attention to people. Even if you have a lousy personality that makes babies cry and you think you are just in it for yourself, if the customer isn’t ultimately happy, then you fail.” – Steve Forbes
2007-12-15 18:49:23 · 3 answers · asked by lea 1 in Education & Reference ➔ Quotations
100% true.
satisfied customers = return customers= new customers.
dissatisfied customers = no return customers = no new customers.
2007-12-15 18:57:21 · answer #1 · answered by JUAN FRAN$$$ 7 · 0⤊ 0⤋
Public relations folks say that the story of one dissatisfied customer reaches an average of 200 people, while the story of a satisfied customer reaches many fewer.
Disatisfied customers are what can ruin an otherwise good business.
good luck -
2007-12-15 19:04:42 · answer #2 · answered by barb 3 · 0⤊ 0⤋
I agree.
Or you could say, the customer is always right.
2007-12-15 22:24:24 · answer #3 · answered by Tilly 5 · 0⤊ 0⤋