Business service scheduling software?

Question

I started my own computer repair, servicing, web design, etc. company. I am in need of some sort of software that can keep everything organized for me. I used to work at Circuit City firedog. They used something called ASTEA which you used to set up customers in your database. You got all their info, and it printed out a sheet with their info, services being done and could print stickers to put on the pcs.
I need something either online, or software that can connect to an online database so that me and my employees can access it from other places from our own pcs. I need to be able to schedule and maintain customer info.
It'd be great if, as an admin, I could also set up employee info on there too.
Thanks a lot.
Also, I'm a huge user of Microsoft products, such as Office, Expression, Accounting, etc. I heard something about SharePoint. Do you guys know if I can achieve what I need through SharePoint? I was told that it was for collaborating.

Answer 1

Sharepoint is for sharing documents.

What *you* need actually is just plain MS Outlook. Calendar and customer database is in there, though may need a bit of setting up. Setting billing and stuff into a single app is going to take more work though.

Answer 2

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