My SuperBlu player won't play Rescue Dawn, what the hell?

Question

ok, so I have a SuperBlu player that obviously plays HD and Blu Ray movies. So I decided to go and get Rescue Dawn on Blu Ray to test it out cause I've never really seen Blu Ray before. I was totally amped to watch it, I put it in, it reads the disc and the screen goes black like it should if it were to start going into the movie. But it just stays black and no picture shows up, no sound, and eventually I can't even stop it or eject it and I have to just shut off the player all together. What is this about, did I just get the one crappy Blu Ray disc in the place? I've played a HD DVD on the player before and it worked fine. Is it the Blu Ray disc I bought or the SuperBlu player? Has anyone else had a similar problem? The player definitely is supposed to play Blu Ray. I just spent almost 50 dollars on a movie that doesn't even play.

Also, I do have a HD TV, and everything is connected the way it should be.

Answer 1

The one thing about these newer High Definition players is that in order to make them able to do so many things (not just the super blu but all of the HD DVD or Blu-Ray players) they are almost more computer than component. And just like a component sometimes they lock up. I've seen it happen on plain DVD players to but the new players seem to do it more often. I would recommend checking out some Blu-Ray community pages to see if it is a problem with the movie, sometimes you get a bad movie or batch. If you continue to have the problem then you might want to exchange it for the new samsung HD DVD/Blu-Ray player.

Answer 2

There are 2 issues here:

- You need to constantly update the firmware on the players.
- BluRay disks are actually Java computer programs that 'play' like software on a computer. Sometimes - they dont work on all machines.

Go to the "SuperBlu" website and see how to check and update the firmware. You may simply need to update to the latest version to solve compatibility problems.