My car was hit by someone backing out of an alley.I have full coverage insurance through progressive and my car is not in drivable condition.I called to report my claim but it was through an automated system because they were closed.How soon do you think they can get me into a rental car?I am a single mom with two daughters,my 2 year old has special needs and has several Dr.appointments per week.I CANT BE WITHOUT A CAR!!!
2007-12-10 17:22:22 · 8 answers · asked by mom of 2 girls:) 1 in Cars & Transportation ➔ Insurance & Registration
Just call 1-800-PROGRESSIVE.......you may have an automated attendant at first but hang in there,,,,someone should answer shortly!
I think they close on Christmas!
2007-12-10 17:37:38 · answer #1 · answered by Insuranceman 6 · 1⤊ 0⤋
If I were you, I would go ahead and get a rental right away, then if insurance is going to drag their butt, then they can reimburse you for the rental. Not sure about Progressive, but State Farm is pretty good at hooking you up, plus there is always someone available 24/7. If you can't get someone to talk to at ANY time of day, I highly recommend finding a different insurance carrier. Accidents don't just happen when the office is open, ya know.
2007-12-10 17:30:14 · answer #2 · answered by goldenbear733 3 · 1⤊ 1⤋
Progressive was CLOSED? I don't believe it. They have people answer the phones, 24/7, even on Christmas Day.
If you have rental car coverage on your policy (full coverage does NOT necessarily mean rental coverage), they'll have you in a car today. Call them back, right now.
2007-12-11 01:25:47 · answer #3 · answered by Anonymous 7 · 0⤊ 0⤋
Call them during normal business hours. If you HAVE rental coverage on your policy, you should be able to get into one right away, unless there are stipulations on your policy.
Reminder though, Full Coverage doesn't always include rental. Full coverage is usually just your collision and comprehensive coverage. Check to see that you have rental first.
2007-12-11 01:34:57 · answer #4 · answered by ♥ Uwish ♥ 6 · 0⤊ 0⤋
Call them in the morning. The automated system should have given you a claim number, so refer to that claim number ASAP. You *do* have rental car coverage, I hope? (full coverage doesn't always include rental car coverage)
2007-12-10 17:38:23 · answer #5 · answered by Kasey C 7 · 0⤊ 0⤋
Most likely when they open in the morning and the rental would be set up almost immediately.
2007-12-10 17:31:19 · answer #6 · answered by Anonymous · 0⤊ 1⤋
You should consult an accident attorney in your local area.
2007-12-11 02:51:28 · answer #7 · answered by Anonymous · 0⤊ 0⤋
THEY SHOULD CONTACT YOU BY AT LEAST 9:00 AM AND YOU SHOULD HAVE TO PROBLEMS BECAUSE THE PERSON THAT HIT YOU WAS AT FAULT.
2007-12-10 23:35:26 · answer #8 · answered by Anonymous · 0⤊ 0⤋