Can I do anything if I bought a car from a dealer, but now it can't be fixed and I have warranty?

Question

Okay, I bought a car from a dealership. They told me that the car runs fine, and I even took it on a test drive for about 5 miles. After I bought the car 2 months later it started cutting off on me. I took it to the dealers recommended shop for repairs, but they told me the car can't be fixed. They even said that the dealer has sent multiple cars to them of the same make, that can't be fixed. What can I do if i have a car under warranty that can't be fixed. It's a Lincoln LS 2004

(PART 2) Well the car keeps cutting off. They would fix it, but the car does the same thing after you drive it about 40 miles. The mechanic shop said, that it's Lincoln cars do that. Should I just take it directly to the dealership and have them fix it? From other sources, I've heard that the dealership will just allow the problem to exists, temporarily fixing the car until it goes off of warranty. What determines the fact that I can get that car replaced?

Answer 1

Well first, about the service facility describing you problem as "unfixable". Using a GOOD service facility with qualified, experienced technicians, no mechanical problems are "unfixable", sometimes they are hard to identify, but ultimately it is just a matter of how much it costs. A Lincoln LS is a very complex vehicle and before you decide it is "unfixable" I would seek out an opinion from a good Lincoln dealership service department. Their advantage is they specialize and are very experienced at repairing Lincolns and generally much more effective at it than a private shop who works on hundreds of different make and model vehicles.

As far as your legal rights go, it varies from State to State. There are no Lemon laws that I am aware of that apply to used vehicles. So it depends a lot on whether you signed some variety of "as is" paperwork with the dealership and/or what your States' specific laws are. If you did sign "as is" papers it is likely that the dealer can legally avoid any responsibility for the price of repairs or replacing the car.

You say that you purchased a warranty with the vehicle. Used vehicle warranties may be sold by a dealer, but the actually warranty is almost always offered by a third party outside company. So a fight over whether a specific repair is covered is actually between you and the warranty company, not the dealer (even though a good dealer will support you as much as possible.) No used vehicle warranties approach the coverage levels of the manufacturers’ new vehicle warranty. Some used vehicle warranties are reasonably comprehensive in what they cover, while many are not worth the paper they are written on. This is why it is important to get the problem with your Lincoln accurately diagnosed. When you know what is specifically wrong you can then read the warranty to see if there is any chance of getting the warranty company to cover the repair. The dealership you pay to diagnose the problem with your car should be able to help you with this if you need it.

No warranty company is going to replace your car. You have a contract with the warranty company to fix specific items for a certain length of time or miles. While dealers do occasionally replace used cars based on customer good will, if the repair costs are unreasonable, you are generally going to have to consult a lawyer whom knows your state's retail laws.

Answer 2

What I need to know is what do you mean it can't be fixed? Any thing can be fixed on a car one way or another. Also not sure what you mean by cutting off, do you mean missing out, or the engine stalling? Need to understand what you are talking about to give an answer as the car can be repaired.
On a used car the dealer usually gives 30 days warranty and you said the car is a 2004... so there is not a warranty on it by now.

Now you are changing your story, and still don't make any sense... the best thing for you to do is find out the facts.. from the dealer or otherwise, but stop talking to people who think they know and don't. The only thing I know for sure is that car can be fixed and will last longer than 40 miles.

Answer 3

Basically, if the vehicle used to be offered as is, then you haven't any choices. Sometimes individuals can attempt to make a case towards a trader if he gave you specified assurances that the vehicle used to be in exceptional situation, could final years, could be quandary unfastened, and so forth. But it isn't an effortless promote in courtroom. Basically, it used to be as much as you to have a mechanic examine out the vehicle when you consider that it used to be offered as is. My recommendation is, have a mechanic examine it now to ensure no different disorders are looming, after which installed a brand new tranny... relying on how low the miles are, you would additionally examine together with your regional honda trader. Sometimes, if they're a well dealership, for goodwill, they'll move to bat for you if they may be able to. It isn't most probably on a 2002, however some thing is valued at a shot earlier than spending yet another 1600 greenbacks.

Answer 4

Check with your local lemon laws in your state. See if they had knowingly sold you a lemon. If this dealer has sent several of the same cars to the repair shop then ask the repair shop to put that in writing for you and take it to a lawyer. Have the lawyer send the dealer a letter of intent to sue under fraud charges.

Answer 5

The car is too old to fall under lemon law protection. You can always take the car to another dealer and get someone else to look at it. You are not going to get your money back. Any car can be fixed. Don't let anyone tell you it can't.

Answer 6

What is the problem that "can't be fixed"? If you have a warranty that covers the problem they are required to take care of it . Just because one shop is unable to fix it, does not mean the problem "cannot be fixed". Ignore the "lemon law" reply...it does not apply to used cars. Informed buyers know that.

Answer 7

Do you have the paperwork for your warranty? Generally they have to replace it.