I have an office 2003 professional disc purchased with HP laptop for single use, Laptop gone can I load onnew

Answer 1

short answer:

if it was an OEM software (no box, usualy a white envelope with a code or serial number only) purchase NO, you can only use it on the original hardware.

if it was an retail software (comes with box and manual, usually full color) purchase, and the product is not installed on any other machine (hence single user) then YES you can.

Answer 2

If you sold, gave away the laptop, and didn't remove the Office 2003 professional program from the laptop first, you can't install it on another computer. Microsoft has methods of keeping track of which systems the program is installed on, and unless and until you remove it from the laptop, you can't install it on a second computer.

Your best bet would be to contact the person you sold or gave the system to, and explain that you didn't mean to also give them our Office 2003 professional program, and you need to have it removed from that computer before you can load it into your new computer and use it. Office 2003 professional is extremely expensive. When selling or giving away a computer, it should either be included in the price of the computer, or removed if you do not want to sell that software along with the system.

If the person who has the software program now refuses to remove it from the system, basically tells you that you are as@ out, and doesn't care that you made this mistake, your only option is to take him/her to small claims court and present your case to a judge to decide what is fair. The program is expensive enough to warrant an appearance in court. It is also possible that just presenting the individual with court papers, might encourage the return of the program. If they don't show up in court, you win, and you can take that judgement to the Redmend offices to show you are the legal owner of the program. At that time Microsoft can cause the program still installed in the laptop to be basically unusable, and can then give you a new product key.

If the laptop was stolen, you need to have a police report to that affect. Your insurance company can replace the program in a monitary settlement. You simply need your receipt from when you purchased the laptop showing the details of the purchase and the cost of the program.

If the laptop was stolen while in your car, present your loss to your auto insurance company. If it was stolen anywhere else and you have either home owner or renters insurance, present your loss to the appropriate insurance company. A police incident report will be required along with your receipt of purchase. If you have lost your receipt, contact the manufacturer where you purchased it and request a copy.

I know this sounds like a real hassle, but hopefully you can simply have the individual who now has the laptop remove the program so you can install it and use it yourself. That is the easiest option. However, as mentioned above, this program suite is expensive enough to warrant the hassle to get it back into your possession.

Good luck and I hope you can resolve this issue soon.