And she wants 100% of her money back. I told her that I will keep 50% of the deposit for booking services. I can not give her the whole amount since its not my fault that she wants to move the date to a one already taken. Who is right and who is wrong?
2007-12-05 01:39:26 · 14 answers · asked by mefistofeles 1 in Family & Relationships ➔ Weddings
The contract says exactly what I am saying here. But she insists that is not her fault because the groom wants now the wedding in another state, in another date.
2007-12-05 01:44:10 · update #1
I have a wedding that new date!
2007-12-05 01:45:34 · update #2
No, the customers can be wrong too. Sometimes they dont want to admit it, though.
2007-12-05 01:48:43 · update #3
Now she wants me to hire another videographers for this new location in Las Vegas, while I do the other in Long Beach, CA the very same day. I dont think I can control two teams in two different cities at the same time.This is insane.
2007-12-05 01:54:45 · update #4
Yes, I am very new in the business. People is so demanding...
2007-12-05 02:01:01 · update #5
Thank you all for your feedback. I will stay with the contract and that's it.
2007-12-05 02:27:26 · update #6
She is a gorgeous woman. She looks like Beyonce. But God, how mean beautiful women can be!
2007-12-05 02:29:34 · update #7
what does the contract/agreement say? - without it you're screwed
If the contract says what you just stated then she has absolutely no right to a full refund
However, you can "find it in your heart" to refund her - it will boost your reputation - just say "well, you guys have been so great and I don't want to ruin your day so I will XYZ" -
but you do not have to. I doubt she will go through legal action
2007-12-05 01:41:40 · answer #1 · answered by Anonymous · 1⤊ 2⤋
You are correct. She booked you for a particular date, then she changed the date of her own will. That is the reason deposits are collected. Brides know once they put down a deposit, they are out that money if they change.
As a general practice, if the wedding had to be cancelled because the mother died or something, I would probably try to reschedule or be as flexible as possible with refunding, but in this case, I don't think you owe her any refund.
She's trying to take advantage of you because you're new in the business. Just refer her to the contract, and tell her you're sorry she decided to change the date, but that is beyond your control, and that you will agree to keep her original date open for 7 days should she change her mind again. Otherwise she's out of luck. Believe me, she's getting the same story from every other vendor she placed deposits with. It's probably just upsetting ehr that she stands to lose so much money. That the price of being impulsive.
2007-12-05 02:14:24 · answer #2 · answered by melouofs 7 · 1⤊ 0⤋
Sounds like you are new in the business. If the contract states that your client looses the deposit, then you are in the right. Let say you gave a 100% refund. You would not be able to stay in business, because you always get people who want to change the date.
The most common excuse is "it's not my fault." These are young people who have not yet learned to take responsibility. Technically it isn't HER fault, but the groom's. Therefore she should sue the groom for the money.
2007-12-05 01:57:50 · answer #3 · answered by Tony d:-) 6 · 3⤊ 0⤋
You have a contract that she signed--and it's binding. You're right, the customer sometimes IS wrong. It looks to me like you're dealing with a Bridezilla and if she's this demanding now, imagine how she'll behave the day of the wedding!
Give her 50% of the deposit back like the contract says, and let her complain all she wants. She can try to file a small claims suit, but she'll lose.
2007-12-05 02:27:11 · answer #4 · answered by Anonymous · 2⤊ 0⤋
I dont get it. Theyre postponing to date that youre already booked for, yet theyre getting married in another state?
Regardless, if this is all clearly spelled out in the contract, all you have to do is refer to the contract with her complaint. Tell her you cannot do two weddings on a day. End of story.
2007-12-05 01:55:54 · answer #5 · answered by fizzy stuff 7 · 1⤊ 0⤋
If that is what the contract states then it really does not matter what she or the groom wants. You are entitled to whatever was agreed to when they hired you. If that contract states 50% of the deposit then you are entitled to 50%.
2007-12-05 01:54:13 · answer #6 · answered by The Oracle of Delphi 6 · 1⤊ 0⤋
people can and do graduate in December, the poster that pronounced graduations are purely held in could or June is misguided (our Spring graduation is in April!) i do no longer think of you need to replace the date. She ought to know already what time graduation would be and whether or no longer she will make it. That information ought to be on the college's internet site someplace. they are oftentimes around eleven or midday, yet finding on the activities and length of the ceremony she won't have sufficient time. i might probably communicate taking her out of the marriage as a bridesmaid just to be secure. I wager she'll comprehend which you will desire to correctly known whether or no longer she'll be there a huge selection hours in strengthen! good success!
2016-10-19 06:14:15 · answer #7 · answered by bobbee 4 · 0⤊ 0⤋
Well, I think that you are technically right but it all comes down to what is in her contract. If you have conditions in there about cancelling or changing the date then you are probably covered to keep the entire deposit. Just go with what is in writing.
2007-12-05 01:43:02 · answer #8 · answered by Deanrijo 5 · 4⤊ 0⤋
You're right, she's wrong. If she signed the contract and agreed to what was in there, she knew that things could change and that she was agreeing to paying whatever you stipulated. Anyway, it doesn't seem too outrageous just to keep 50 percent of the deposit for booking services.
2007-12-05 01:48:04 · answer #9 · answered by Anonymous · 3⤊ 1⤋
If you can, speak to a lawyer and get their comments. Take the lawyers' comments to heart and follow their advice.
And if you provide her any refund to which the contract says she is entitled, make sure you send the check via registered mail so she has to sign for it.
2007-12-05 03:22:08 · answer #10 · answered by nova_queen_28 7 · 0⤊ 0⤋