It sounds like she was trying to short-change you and get out of paying for the full amount of hours. Another thing is that sometimes the spouse of an ailing person becomes very protective of the people they come in contact with. When she saw what a great job you were doing, she probably became jealous and just didn't want to see you working so closely with her husband.
My mom would be like that when my dad was really sick. She would become upset when the nurses built up a good relationship with my dad. She became concerned that my dad would completely depend on the nurses and find that my mom was incapable of caring for him.
I would have handled it with patience, the way you did. Then, I would have notified my home health care supervisor to let him/her know that I was unable to complete my hours because of my patient's wife.
2007-12-04 15:42:50
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answer #1
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answered by Talkstress 6
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Could be several reasons. If all the work was done, some people don't like to have people in their home beyond the necessary time. I'm not sure if her insurance, medicare, or if she's private pay so that could be an issue. She just could be a cranky individual because she's ill/disabled. It's hard to tell without being there. I just would not depend on specific hours at that client for your budget in the future. Sometimes attitude is the only control these people have over their lives...just a thought...
2007-12-05 00:30:32
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answer #2
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answered by Sage 3
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1) why on earth would you put this in marriage and divorce?
2) i'm gonna answer your question anyways simply b/c i think it's somewhat interesting!
My guess is she wasn't happy with the service? Does she pay you or does the Home Health company pay you? I'm guessing she doesn't so it probably had nothing to do with money. Maybe her husband was a bit "too friendly" so she got pissed at him and that put her in a bad mood? My suggestion ..... clean slower!!! This way you get your money and don't have to have the same conversation with her or anyone else again. I don't honestly know how I would have handled it. Probably the same way you did, after all you say you did a good job and just wanted your money? Just go slower next time and try to forget about it when you see her. Maybe she has mental issues? No, seriously maybe she does?
2007-12-04 23:42:43
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answer #3
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answered by Holly 2
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You are caring for people who have something called "work ethic".
If she had certain things which needed to be done and you finished all those things with an hour and 15 minutes left, then you should not stay and get paid for the rest of the time.
They are from a generation of straight-thinking people who don't believe you should sit around or dawdle or find something to do that doesn't really need to be done in order to get more money.
2007-12-04 23:39:43
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answer #4
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answered by lady_phoenix39 6
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1st rule of being anyone's in-house support DONT MENTION MONEY, 2nd rule , DONT WORK SO FAST AND FINISH EARLIER .Not that hard to understand.
You stuffed up , I have been a cleaner on and off for 7 year's , I always made sure the house / apartment was cleaned to my own satisfaction (I'm pretty fussy) , and i always made sure to work to the hours specified by the client and if I happened to go into over time then they payed because they knew they were getting a good satisfactory job done.
If I were you , I'd find a new job.The client come's 1st and money being mentioned is just silly.Didnt you have a specified amount of money for the hour's? do you work for yourself or for a company?
2007-12-05 00:16:59
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answer #5
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answered by JadeyOz 5
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If you are being paid for a certain length of time to do a certain job, slow down and use all the alloted time. There are many people out there who cheapskates and will abuse services, this couple fall in that catagory. If you have a choice don't work for them again. The husband said nothing because his is whipped.
2007-12-04 23:40:30
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answer #6
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answered by just me 7
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ummm, i am trying to figure out how this question relates to marriage and divorce. but anyways.
yes i would be upset, but as you know the healthcare industry is really fickle. if a patient or client is not happy, hell not necessary with you, they have the right to change providers. and no she does not owe you an excuse. that is life.
try not to take it personal, because that lady is not. just get you a new client and keep it pushing.
2007-12-04 23:42:26
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answer #7
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answered by karMA_DAME 4
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Simple - if you want all your hours, work for that length of time. Work a bit slower, and fill in the time. You can't expect to be paid for hours that you weren't there. You get paid by the hour and not by the job, so make it work for you.
2007-12-04 23:40:28
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answer #8
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answered by Barb Outhere 7
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You rushed to fast. Older people believe that to do a good job takes time.
or
Some seniors do not like to waist time. You were done so there was no reason to have you stick around and get paid.
Slow down, pace yourself. Then you can get your hours in.
2007-12-04 23:39:37
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answer #9
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answered by Babe 3
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Maybe she was jealous of the fact that her husband seemed to like you.
2007-12-05 01:25:16
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answer #10
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answered by Alwyn C 5
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