Is there any legal actions you can take against a copy of a external hard drive for data lost? The product is still under warranty. The drive has our wedding pictures and our 1 year old sons baby pictures on there. Please help!
2007-12-04 14:49:23 · 8 answers · asked by Bryan W 1 in Politics & Government ➔ Law & Ethics
Read the warranty carefully. They relieved themselves of any responsibility for the actual data. They'll replace the drive, but that's it.
"WD WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS...FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA..."
2007-12-04 15:07:31 · answer #1 · answered by David R 3 · 1⤊ 0⤋
Do you still have the drive? If so, what kind of computer do you have? Who told you it was dead? Some times you can recover data. What you need to do. Download on track data recovery. Install on your drive. You have to either make the bad drive a slave with the jumper. Open up on track and choose data recovery. It will list the lost files on the right. Then pick the files. Don't pick the program files or widows. After it finds the files, it will build a tree. Then it will extract the files to a folder that you create on C. You can also use a USB drive, which you can use for Sata, Pata, IDE. and Laptop hard drives if you don't feel like opening your case. Don't just give up. If you have the drive try that first.
2007-12-04 15:12:48 · answer #2 · answered by Sasha 5 · 0⤊ 0⤋
I'm not sure if I understand your question -- if the drive is unsalvageable, and you did not back up your data, then the data is lost. The warranty should cover replacement, but I don't think I've ever seen a hard drive warranty that covered loss of data (it's usually specifically excluded). As for legal actions -- the law can't get your data back.
2007-12-04 14:54:28 · answer #3 · answered by Anonymous · 1⤊ 1⤋
Windows and Mac support different file system, so the part about it needing to be formatted to work with Mac OS is true, but you only need to do it once. There are a few file systems that work with both operating systems, for instance FAT32 and exFAT, so if you formatted the drive with one of those you would be able to use it interchangeably between the two computers. (But FAT32 has a 4GB max file size limit, so you can't use it to store a backup.) You have other options though. You can install a file system driver on one of your computers to support the format that the other uses. NTFS 3G can enable read and write support on Mac OS for the NTFS file system that Windows uses. You could also do it the other way and install an HFS+ driver on Windows to support the Mac preferred file system.
2016-04-07 09:21:02 · answer #4 · answered by Janet 4 · 0⤊ 0⤋
if you really really need them and the computer will not detect the drive at all. (try it in multiple computers) then you have the option of taking it to a data recovery center. They can most likely recover it but they are expensive. They charge per MB, which can get up there.
2007-12-04 16:26:09 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Warranties explicitly exempt data loss.
Try these links:
http://www.tech-faq.com/recover-hard-drive-data.shtml
Info about data recovery and suggestions.
http://www.data-recovery-software.net/
Info in case the drive isn't physically damaged.
http://www.iomegadatarecovery.com/recoverycapability_hdd.html
A firm that does data recovery from hard discs.
2007-12-04 15:08:32 · answer #6 · answered by Wyoming Rider 6 · 1⤊ 0⤋
No, all warranties exlude loss of data, and that will be backed up in court. You can only sue for the cost of the drive.
2007-12-04 15:09:50 · answer #7 · answered by Anonymous · 1⤊ 0⤋
The data is very VERY unlikely to be irrecoverable. They can recover stuff from even drives that have been in a fire.
Look on line or in your phone book for "data recovery services".
Richard
2007-12-04 14:57:12 · answer #8 · answered by rickinnocal 7 · 0⤊ 2⤋