My cingular service has continually gone downhill since AT&T took over and now it's at it's all time low.... Anybody else have this problem?
2007-12-04 07:13:58 · 12 answers · asked by snowyday20 1 in Consumer Electronics ➔ Cell Phones & Plans
I haven't had any problems yet. Although, I am unhappy with getting a REAL person on the phone for help.
2007-12-04 07:17:27 · answer #1 · answered by Deb S 6 · 0⤊ 0⤋
I have seen no difference in the service, but I have seen the difference with the billing. I need a new phone, and now they say I have to get a more expensive plan, I told them to go to he&&. I've had the same plan for almost 11 years. I don't need rollover minutes, or any additional services. All the items I need, are already included. Why would I pay $15 more for less minutes and fewer options. Da. If I have to I'll go to a tracfone. I am not paying $15 dollars more for a new contract, what's wrong with the one I've had for 11 years. I know the answer, they want more money..... He** no. I'll Go.... to another company. Eat that AT&T.....
2007-12-04 07:22:15 · answer #2 · answered by Jana 4 · 0⤊ 0⤋
I had Cingular before and then my phone was stolen after it became AT&T they worked with me to resolve the situation and closed that account without any big drama. It could be that your phone needs upgrading or you are on the wrong plan. Call and talk to customer service and see if they can resolve your issue. Good Luck!
2007-12-04 07:18:36 · answer #3 · answered by Walking on Sunshine 7 · 0⤊ 0⤋
maybe where you live has something to do with it
i have never had a problem with service
the only time i ever don,t have service is in a metal building or something like that
i never had it roam even when i am out of town
it does drop calls occasionally while i am driving but now i know where that is going to happen before it does
i am on the east coast but according to their map their coverage gets less and less going west
as far as customer service i haven,t had to deal with them yet
2007-12-04 08:53:19 · answer #4 · answered by re2345 6 · 0⤊ 0⤋
Service was great. Never had a dropped call, always had 5 bars. Customer service was a bit crappy and extra features costs way too much. Ok if you just want to talk and once in a while text, bad if you want internet, IM, unlimited text, etc.
2007-12-04 07:29:46 · answer #5 · answered by spyder 5 · 0⤊ 0⤋
Used to have AT&T: outrageous roaming charges, too many dropped calls and dead zones. I've been with T-Mobile for two years (was also with Sprint (hated it) and Cingular (still hated it).
2007-12-04 07:18:01 · answer #6 · answered by tool84u_2000 3 · 0⤊ 0⤋
I had the opposite experience. My service has vastly improved since they changed over to AT&T. Could be subjective to where you live I guess, but my coverage has been awesome. Plus, their customer service is 100 times better.
2007-12-04 07:17:21 · answer #7 · answered by starryday82 1 · 0⤊ 0⤋
Yeah i know exactly what ya mean im constantly looking for a signal and everything. i can even be in my calling area and i still don't have a signal. i can understand some places but even outside sometimes the at&t name goes away on my screen. but then again sometimes its perfectly fine it doesnt give me any problems. so i cudnt reallly tell ya. sorry.
2007-12-04 07:17:57 · answer #8 · answered by coolgirl1376 3 · 0⤊ 0⤋
the best provider
never i will change, before cingular now AT&T.
GREAT
2007-12-04 11:33:12 · answer #9 · answered by j F 3 · 0⤊ 0⤋
The best call plans, the worst service!!!!!
2007-12-04 07:17:02 · answer #10 · answered by Anonymous · 1⤊ 0⤋