The TV is a month old and it randomly turned off when i was watching it. when i turned it back on it had audio and a thin line of video running horizontally in the middle of the screen. the colors look like the are fine. I also can't pull up the menu. any ideas on what's wrong and how to fix it?
2007-12-03 06:55:10 · 4 answers · asked by tasidia 1 in Consumer Electronics ➔ TVs
Return it to the store for an exchange. If this is not an option you will have to contact the manufacture for service you can probably find their website and contact them by email.
2007-12-03 07:05:34 · answer #1 · answered by Anonymous · 0⤊ 0⤋
You probably had a power supply problem (turning off by itself) and the electrical surges burned out part of your video circuit. That line in the middle of the screen is caused by the electron stream from the electron guns in the picture tube not deflecting up and down any more. This could be a problem with the picture tube itself or the circuits that control how the electron stream moves.
This is definitely not something you can fix yourself. Call the store where you got it and ask how they handle warranty returns. They'll either have you bring/send it back to them or tell you to deal directly with the manufacturer.
You might also want to check the warranty. It may say something like the manufacturer will repair or replace the TV at their discretion. And, you may end up getting a refurbished model in exchange.
2007-12-03 08:30:54 · answer #2 · answered by Paul in San Diego 7 · 0⤊ 0⤋
discover out if there is any type of assure and note in case you may make a declare on it. in case you may not attempt this, or do not want to, you would possibly want to take it aside and look on the capacitors contained in the skill unit in the back of the exhibit screen. If one or better of them is undesirable it on occasion makes the exhibit screen bypass darkish like this. the priority might want to get gradually worse over the years. there is those who promote restoration kits for this way of problem, because this is a user-friendly problem with liquid crystal exhibit reflects and particularly user-friendly to revive. in case you comprehend your properly style huge style you may likely discover someone on ebay who will promote you a touch bag with replacements for each capacitor on your unit's skill board, and they many times throw in distinctive the right solder and a touch piece of copper braid for sucking up the former solder once you melt it. there is educational web content which will educate you approaches to attempt this restore your self, you basically want a soldering iron especially a lot. i have fixed one or 2 reflects this kind. you may frequently tell if any of the capacitors are undesirable, they'll be bulging out on the right. There may be different kinds of problems with it although. If this is not any longer the skill unit you should probable have a television restoration guy examine out it.
2016-10-25 09:19:07 · answer #3 · answered by ? 4 · 0⤊ 0⤋
hi, your TV suffered a vertical failure.if the unit is a brand new one then let it be serviced by the manufacturer.but if not say,recon or second hand.refer the servicing to a qualified service technician.it wont cost much. good luck(",)
2007-12-03 09:11:01 · answer #4 · answered by taggat61 3 · 0⤊ 0⤋