Is there some secret to getting GE SmartHome Indoor Outlet controls to work?

Question

I have a SmartHome Console that I use to control Christmas lights. I bought three new indoor remotes this year on Amazon. None of them work, despite the instructions saying they're compatible. One rattles, so I'm pretty sure it's literally broken, but the other two won't work either. I know it's not the console I have because it's working with my outdoor lights perfectly.

Are there any known incompatibilities or do I just have a bum batch?

Answer 1

Call them and see? http://www.smarthome.com/contactus.html


EDIT: GE's main site recomends going thru Jasco

http://www.jascoproducts.com/contactus/