My doctor is good but her newly appointed assistant is less than stellar. During my last visit, she didn't take write down a few important numbers and measured my weight inaccurately. Today, I called her to send a fax to my pharmacy for my prescription as well as fax a report to another doctor whom I'm seeing next week. She promised she was going to do both but when I showed up at the pharmacy, they said they hadn't received any fax from my doctor. I don't want to change my doctor because she is good and I also don't want this rather incompetent assistant to mess up with me. I just don't want her to examine me in the future. How can I resolve this smoothly? I was thinking of talking to the doctor and letting her know about my disappointment but I'm not sure how I can avoid her in the future for my exams. I'm not sure whether telling her on her face that I'd rather prefer another assistant is a good idea.
2007-11-30 14:19:15 · 9 answers · asked by Malcom M 1 in Society & Culture ➔ Etiquette
Maybe you should try to befriend the new assistant on your next visit. Maybe this was just one visit where she had something distracting her from her work (stress at home, stress at work, who knows). Don't let a first impression catalyze your opinion of someone.
2007-11-30 14:26:17 · answer #1 · answered by Another Guy 4 · 1⤊ 0⤋
You basically have to do the assistant's job for her. Call and ask for the prescription to be faxed. Then call the pharmacy to ask if it's been received, and when it will be ready for pick up. Call the doctor's office again. Call the pharmacy again. Now, ask the pharmacy to contact the doctor's office.
As for the doctor's appointment next week. Call that doctor's office to ask if it's been received. There is not point in going to that appt w/o the information.
I never have the first doctor's office forward records...I always pick them up and bring them with me. Oh and I don't give them to the assistant, I hand them personally to the doctor!! That way the doctor is forced to read them in front of you and you are now sure that he knows your information.
2007-12-01 03:23:40 · answer #2 · answered by June B 5 · 2⤊ 0⤋
You said she's new, so I'd give her a little time to shape up. About the prescription that wasn't faxed, I'd call back and remind her nicely. If she weighs and measures you the next time you go to that doctor, you could just make a mental note of anything she overlooks or gets wrong and either remind her (especially if she's going to be there when you see the doctor), or if you'll see the doctor alone, make sure she (the doctor) ges the accurate information from you.
2007-11-30 15:01:48 · answer #3 · answered by aida 7 · 2⤊ 0⤋
Your doctor should be informed of her incompetent assistant. You're probably not the only one she's messing up with, and if something really bad happens to a patient because of a missed diagnosis or erroneous test results, etc...the doctor is going to be held liable, not the assistant.
Also, the assistant reflects on the doctor's practice. I'm sure your physician doesn't want to start losing patients through no fault of her own.
2007-11-30 15:38:40 · answer #4 · answered by LolaCorolla 7 · 3⤊ 0⤋
Ummmm.....wager what i think undesirable for Elaine greater beneficial than something!!! You sound like a typical egocentric affected person. You referred to as THAT many circumstances in some days?? hear, workplaces are very, very, busy with sufferers having needs for issues are a larger precedence. you save bothering and interrupting her somewhat of giving her time to get by her different artwork previously she gets to emails and issues like that. there is no could desire to pester the place of work in the way that it form of seems such as you probably did. do slightly diagnosis on your guy or woman! This female has countless needed purposes to do in the place of work and can't consistently take time away to respond to your each and every digital mail and contact dissimilar circumstances an afternoon merely so which you recognize the spelling of a popularity or value of a technique. provide her a injury and attempt to understand the way plenty has to get accomplished in a dental place of work. So i can not help you checklist this female, appears like she is a perplexing worker who has to handle well-known sufferers who think of they're the middle of the universe.
2016-10-09 23:36:45 · answer #5 · answered by prebor 4 · 0⤊ 0⤋
You can be pretty sure the Doctor is unaware this. The kindest thing you can do for him/her is to inform them that their assistant is doing a poor job.
Not many doctors want to lose patients because of a lazy or sloppy clerk.
2007-11-30 14:32:07 · answer #6 · answered by Eartha Q 6 · 5⤊ 0⤋
I would talk to your doctor and tell her what is going on. It's up to your doctor to straighten out the problem.
2007-12-01 17:14:01 · answer #7 · answered by sdkidduran 4 · 1⤊ 0⤋
you have to do what feels comfortable... i have had same problems in the past and the only way to resolve it is to tell the doc what happened...... and when you make an appt. you ask for doc each time.... and tell receptionist the same thing
2007-11-30 14:41:20 · answer #8 · answered by Dana S 2 · 3⤊ 0⤋
when you schedule appointments make sure they know you want to have one with your doc NOT the assistant
2007-11-30 14:42:20 · answer #9 · answered by Princess Consuela B. Hammock 5 · 3⤊ 0⤋