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Professional scan done.

2007-11-29 09:02:25 · 10 answers · asked by jackie boy 2 in Computers & Internet Security

10 answers

If you have a legally obtained product, it should present you with the option of quarantining or deleting the malware. However, if you ran a scan from a pop-up which comes from a rogue security product and demands that you pay for any removal, chances are the readings are false and it is simply a ploy for you to part with your hard earned money not to mention it may have even infected your computer further.

No one product is foolproof so you may want to download, check for updates and run these in Safe Mode should you prefer. To get to Safe Mode, reboot your computer and hold down the F8 key while it is starting up. A screen will appear after a few seconds where you can choose Safe Mode. To exit Safe Mode all you have to do is reboot. You should also re-run your antivirus product while in safe mode.

SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/download/
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad_aware_free.php
(You can easily remove these products afterwards should you so choose)

After cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process. For reasons this should be done after and not before malware removal, see the webpage below:
http://msmvps.com/blogs/spywaresucks/archive/2005/09/17/66724.aspx
===========
In addition to the above, you may want to install SpywareBlaster. This program is free and requires you to check for, and enable, updates manually once a week or so. It uses no system resources. It blocks spyware before it installs.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareblaster.html

2007-11-29 09:11:07 · answer #1 · answered by MLM 7 · 3 0

You don't say how the "professional scan" was done. If it was via a program that inconsiderately installed itself without asking your permission, and now offers to sell the cure for the disease it's reporting, I would decline its advice. It may actually make things far worse.

On the other hand, if your own anti-virus reported it, it should also offer a way of cleaning it up. I suggest you make sure it has the latest virus definitions and run it. If you don’t have an anti-virus, many people here swear by AVG (it’s free).

I also suggest you download Ad-Aware SE and Spybot S&D (they’re free), install them, update them and run them. If any of the above doesn’t seem to be able to get rid of everything it reports finding, try running it again, this time in Safe Mode. Safe Mode often prevents the malware from running and protecting itself.

Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.

To get into Safe Mode:

1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode from the resulting menu.
4. The machine will continue booting, but the Windows desktop will look different. You won't be able to see the Internet, for instance. Log in as Administrator. Administrator often has no password.
5. When you're finished, log out and reboot back into normal mode.

Update and run them all regularly.

Good luck.

2007-11-29 09:13:17 · answer #2 · answered by The Phlebob 7 · 1 0

It is highly unlikely that you have 61 viruses. I suspect most of these so-called viruses are probably tracking cookies that are an annoyance rather than a threat to your computer.

Whatever program you ran to obtain this figure of 61 should be able to fix them shouldn't it? If it doesn't fix them then it sounds like it might be a trojan (a fake anti-spyware program) trying to scare you into buying a useless program.

2007-11-29 11:16:39 · answer #3 · answered by ray_diator 7 · 1 0

Download Nod32

2007-11-29 09:05:24 · answer #4 · answered by lilmissdisorganised 6 · 1 0

u thought that is bad???

for a few months i could only use the Internet if i didn't install the anti-virus
i eventually fixed it, the first scan showed over 30,000 viruses!!!
I now am stuck on 5 a day, that wont seem to disappear - can any1 help me with this?

2007-11-29 09:16:28 · answer #5 · answered by Tom G 5 · 0 0

Try a online antivirus scanner and a online anti-adware/malware/spyware scanner in safe mode with network to clean up your computer.

Disable "System Restore" for Windows Me and XP, then restart your PC to clean your system restore points for viruses, spyware, adware etc.
http://www.microsoft.com/technet/community/en-us/management/sysrestore_faq.mspx

Now restart in safe mode.
To get in safe mode Press "F8" upon boot up.
Select "Safe mode with Network".
Go to Start - Run - type iexplore http://www.bitdefender.com/scan8/ie.html Enter(ok).
Do a full scan of all your drives. If something is found, delete it, reboot and do the same again in safe mode with network.
When that scan does not find anything you reboot again in safe mode with network.
Go to Start - Run - type iexplore http://www.ewido.net/en/ Enter(ok).
Do a full scan of all your drives. If something is found, delete it, reboot and do the same again in safe mode with network.

**NOTE**: Do NOT do anything else with your computer when scanning. This because you can start virus/adware/spyware/malware manually.

When no one of these scanners are showing anything you can reboot back to normal mode.
Turn on "System Restore".
---------------
Antivirus: BitDefender Online scanner - will scan and remove threats.
Anti adware/spyware: Ewido Online Scanner - will scan and remove threats.
---------------
**NOTE**: Only have one antivirus program and one firewall installed on your computer.
Anti-adware/malware/spyware are ok to have more off.

2007-11-29 09:25:38 · answer #6 · answered by Anonymous · 1 0

I thought whichever scanner you use would have given you the options as what to do. Heal. vault and so on. When the infections are on the screen is there a "next " tag. If so press it

2007-11-29 09:10:01 · answer #7 · answered by Gary Crant 7 · 1 0

Use HiJackThis or go to http://www.geeksquad.com/?PSRCH forums someone there will be able to help you..

I know you this, but you should have virus protection on your computer...use AVG they have a FREE edition which works great. http://free.grisoft.com/doc/2/

Good luck...

2007-11-29 09:16:46 · answer #8 · answered by kymeth 3 · 1 0

Run GarbageClean from http://www.SecureMyWindows.com

2007-11-29 14:49:01 · answer #9 · answered by Anonymous · 0 1

avg will clear that right up, and its free. avg.com

2007-11-29 09:12:24 · answer #10 · answered by Anonymous · 0 2

fedest.com, questions and answers