I have a $14,000 cell phone bill with Verizon that they aren't willing to negioate. What do I do?

Question

The bill is high from my phone automatically downloading my email. I did not go over on any other usage charges. I did not know I was getting charged for this feature

here is my bill for all of you that think I'm lying.
Your Verizon Wireless Account Number ending with 0084-00001
Your current Verizon Wireless bill statement is now available for online viewing. The current balance due is $14086.10.You can conveniently view your bill statement at www.verizonwireless.com. The online bill is a restatement of your paper bill.

It's easy to pay your Verizon Wireless bill. On the web, you can log on to the Internet at www.verizonwireless.com. On your cellular phone, you can access account information by dialing #PMT (airtime free).

Auto Bill Pay is Available!

Automatically pay your bill, in full, each month by signing up for Auto Bill Pay using your checking account or debit/credit card. For more information or to change your current payment method, log in to My Account at www.verizonwireless.com and select Auto Bill Pay. You may also call 1-866-868-3882 to enroll.

Thank you for using Verizon Wireless.

If you are not the intended recipien

All my other bills have been right around $40

Answer 1

I'd be going through your contract with a fine tooth comb. Also you may need to call consumer affairs.
Please do not go bankrupt as suggested above, you need to work this out whilst it is a massive bill it isn't big enough amount of money to go bankrupt over either

Answer 2

Did you order e-mail for yo cell phone .. and if so did you sign the initals spot that you asked to have this feature on your cell phone ... go over the contract with a magna-glass on both sides and the get those V-zonies to agree to accept about 8 or 10 cents on the dollar and QUIT bothering you .... this is so far out it is almost not even real ... you either accepted the auto-download for e-mail or you got bundled and that is the big question and the 14K that you probably do not owe ... hang up the phone and throw away the battery and just enjoy the free e-mail on this here big "Y" (yahoo to you) ===========

Answer 3

I think a good lawyer would be worth the fee! Besides consultation, he/she can write the company on your behalf and do negotiations for you, lessen the amount, waive it, or put you on a payment plan.

You may want to get a copy of your contract and take it to your lawyer. There may be a way out of it via their own contract. They say ignorance is no excuse, but if you can find other people who have fallen into this scenario, you can merge your funds together and get a class-action lawsuite started.

Best to you - may Verizon have a little compassion your way, and get this thing settled fairly!

112907 2:48/14

Answer 4

OK, let me ask you something. Yes you did know they charged, because in order to GET email, you would have had to order a data plan. Then you would have had to configure the email.

My only question is why would there be so much email. If you had a data plan, wouldn't that have covered it? Emails are only like 20 kb each.

So yeah, you knew. That type of bill would be like 100,000 or more emails a day.

Answer 5

Holy crap! I had that problem once, but I was freaking out over a $200 bill! What exactly happened that caused this and did you even know you were getting email to your phone?

Answer 6

definite, you receives charged, and it will be alot. in case you do not have a momentary plan for out of united states of america calls, you may be gazing a hugh telephone bill. you would possibly want to wish to the contact Verizon.

Answer 7

That is the highest phone bill i ever heard of.
I would get rid of that phone,i have Verizon for my land line.
The bill is never over 50.00 bucks a mo.
Something is not right.

Answer 8

$14,000 worth? Keep speaking to someone in a higher position. The avg CSR can not handle this.
They should never have let the bill get so high & it's absolutely ridiculous for them to assume you are at fault.

Answer 9

Take your contract to an attorney to be reviewed and see if there's anything you can do - doubtful though. It's David vs. Goliath.

Will they at least let you make payments? You can't get blood from a turnip afterall. . .and they know that.

Answer 10

Holy Hell dude!!! First Leave Verizon, consult your lawyer, make a youtube video you make Verizon look bad. And from there hopefully they give you a apology.