How do I get rid of an Error message window that keep popping up on my computer screen.?

Question

I have a Microsoft Error Message window that refuses to close. The message states that there is an error and the program has to close. There are two choice; one to report the message and another to close the message. In the past when I chose one or the other, the window closes, the program shuts down and I start again. Now however, when I choose one of the two options, it just duplicates and refuses to close. Even when I reboot the system, when I come back into my rogers email or try to open Google, the message comes up again. The only thing I can open is netscape but netscape is limited in what it can open. How do I get rid of that window so I can open Google and rogers from my desktop shortcuts?

Yes it is explorer and I can get into my desktop screen.

I can get into Google via netscape....

Answer 1

"The message states that there is an error and the program has to close." - Try clicking on the "Details Button", then paste the resulting contents into this posting.

If it is IE, as you stated, BUT, is it version 6 or version 7???

Then, we can try to help.

TIP: If you can't surf to Google or Rogers with Netscape (or Firefox) something else is terribly wrong with your PC!!! Use the Discover Tab here to learn all about Malware.

Answer 2

1. Download and run firefox to protect your from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ) .Then update your windows through firefox
http://securitynewsfromthenet.blogspot.com/2007/05/spyware-fighter-essentials.html
2. Run the vundo and combo fix
http://securitynewsfromthenet.blogspot.com/2007/05/vundofix-and-combo-fix.html

3. Run the anti spyware remove programs spybot
http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html

and superantispyware
http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html
to get rid of the nasties

4. Run a free online virus scan to be sure you computer is virus and spyware free.
http://securitynewsfromthenet.blogspot.com/2007/03/online-virus-scan.html
download and run McAfee Avert Stinger
Stinger is a stand-alone utility used to detect and remove specific viruses
http://vil.nai.com/vil/stinger/stinger.htm

5. Get the clean up tools to clean up the spyware from your temp folder (the place they are stored when downloaded by internet explorer)
http://securitynewsfromthenet.blogspot.com/2007/03/clean-up-tools-to-prevent-people-from.html
Also install internet explorer 7 which is now free for everyone oct2007
http://securitynewsfromthenet.blogspot.com/2007/10/internet-explorer-7-available-now-to.html
This should stop 50% of the spyware and popups attacking your computer
browser-security-links and the Internet Explorer 7 Desktop Security Guide
http://securitynewsfromthenet.blogspot.com/2007/11/browser-security-links.html
WHAT DO YOU DO IF EVERYTHING FAILS TO REMOVE THE SPYWARE or You are not sure your computer is spyware and virus free?
If everything fails to get the nasty spyware removed let the experts take a look at whats happening on your computer.Visit the HijackThis Logs and Analysis forum.
http://www.bleepingcomputer.com/forums/forum22.html

Wiping your computer clean is NOT the solution.
Asking /paying someone else to fix the problem is NOT the solution .

TAKE A STAND NOW!
IT's YOUR COMPUTER !!

Answer 3

Run more than one antispyware program on your computer while in safe mode with system restore turned off. When your scans come back clean, reboot and make a restore point. Delete previous restore points manually. Hope this has helped.

Answer 4

I have googled this for you my good man. It appears you have a virus. Download this program called malware bytes and scan your computer. Be prepared for the army of viruses

Answer 5

when the message says "program has to close" are you refering to explorer? and can you get into your desktop screen?

Answer 6

Your computer maybe infected with adware/spyware/trojans.

Please scan/remove using following antispywares

http://www.SecureMyWindows.com
http://www.superantispyware.com