She has a right to be annoyed. She booked a cab for that time and it hasn't arrived.
However, it is the fault of the cab company/driver, noone else. The hotel receptionist shouldn't cop the flak.
The guest should also have allowed extra time and made the booking earlier, but it is still the cab's fault for not being there at the arranged time.
2007-11-28 23:34:16
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answer #1
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answered by Jokin' Jo 3
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She's just frustrated, I know they take it out on the desk clerks... it's part of the job.... Perhaps, when someone is asking for a cab, for the airport, you suggest to the guests, that they book the cab, the night before.. or that the cabs, as a rule run late, and she may want to adjust her timing accordingly.
In my experience, when something goes wrong, for a traveller, they take it out, on the only person they see, who is in a position of authority (desk clerk)... it's not right, but it happens.
2007-11-29 09:35:46
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answer #2
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answered by Foggy Idea 7
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Because arriving two hours early allows the air lines to process your boarding pass and load your luggage into the plane, and for the passengers to get from bookings counter to their correct gate. If there is an unexpected delay - like the cab running late, it means that you may miss your flight, or your luggage may not travel on the same flight, leading to further inconvenience.
However it wasn't your fault the cab was late, but I guess she blamed you, just because you were there.
2007-11-29 07:35:35
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answer #3
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answered by Barb Outhere 7
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She knows she screwed up, so she's taking out her frustration on a "safe" outlet -- someone she'll probably never see again, i.e., YOU. Don't take it personally -- just smile sympathetically and know that no matter how much of a fit she's throwing there, it's going to be worse when she gets to the airport. She's going to have a really lousy day after she misses her flight and has to reschedule. Karma can be a good thing. :-)
2007-11-29 07:59:40
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answer #4
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answered by Anonymous
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Fault is with the cab company, not the desk clerk...and try to be more polite when you post here and refrain from calling people rude names. Most of us are trying to help and negative comments only detract from all.
2007-11-29 07:54:56
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answer #5
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answered by Anonymous
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this makes me laugh. *sorry* she blames her self for this so she blames everyone else and it's the cabs fault no one else, unless she didn't call the cab to pick her up 3 and a half hours before the flight leaves then its her fault and the cabs fault.
2007-11-29 19:56:22
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answer #6
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answered by zero is not the hero 4
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Why would you call someone a rude name like that when you didn't provide the details needed? It is ridiculous that you would call someone something like that when you are in fact the dumb one for getting mad at someone when you didn't give the adequate information. If anyone is a "dumbass" here, I'm sure it's not the person you called one. I won't say who it is, but I think you know...don't be such a jackass. As for your answer, she was annoyed...and I bet you would have yelled at whoever was most convenient, since you already tried degrading someone who didn't have an answer you liked. Get over it, wuss.
2007-11-29 08:42:28
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answer #7
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answered by skeet monroe 5
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She should have gotten up and ready earlier. The fit she threw was just her blowing off steam at her own ineptness. Don't let get to you. Did you do your job and attempt to smile? If so, go home happy.
2007-11-29 09:07:41
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answer #8
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answered by Mr. Len 5
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because she is not a frequent traveller, or she lives somewhere where flights close 30 minutes before scheduled departure (like where I live), or she had to do something important first? it is easy to judge but there could be a myriad of reasons to explain it.
2007-11-29 07:33:19
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answer #9
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answered by Anonymous
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Well she had to take it out someone right? Who better that the desk clerk? LOL
2007-11-29 07:34:46
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answer #10
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answered by :) 6
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