K, so I've rented thru Enterprise dozens of time before. The last time I rented the car, I dropped it off at a "drop box" location (you know when u park the car in their lot and put the keys in their drop box) ~BIG MISTAKE!!!!! Next couple of days, i get a letter stating the TRUNK has a dent on it...cross my heart...I didnt do it!! What sucks is that their charging me $400+ to fix it...and they say I am responsible for the car until the next morning...understandable, but i cant convince myself this is "fair"!! I have to pay for damage that I didnt do...is there ANYTHING I can do??!?!?
2007-11-28 16:22:55 · 6 answers · asked by kvalentine 2 in Cars & Transportation ➔ Insurance & Registration
First, I would ask Enterprise if they have any cameras in the parking lot. If yes, tell them to review the tape to see if they can see who really caused the damages.
If not, sorry but you are SOL. If you purchased their damage waiver then you wouldn't have to repair their car. If you didn't, just pay for it out of pocket. No sense in claiming on your own insurance if its only $400 bc thats most likely under your $500 deductible.
2007-11-29 01:32:45 · answer #1 · answered by ♥ Uwish ♥ 6 · 0⤊ 0⤋
Discuss this with your insurance company. I wouldnt file a claim just yet. Insurance companies are not going to pay for a damage like that just because the rental company said you did it. It has to be proven. Some credit card card companies provide free insurance for rented cars. Talk to them also to see what they suggest. There is also that factor as to what your contract may say regarging that, and your signature on that contract will legally bind you to it. Just be careful in what you say about this situation.
2007-11-29 00:40:58 · answer #2 · answered by bobby 6 · 0⤊ 0⤋
Contact your insurance company and file a claim. Since the vehicle was not offically 'returned' until the next day the damage will probably be covered under your own policy. All deductibles will still apply, though.
2007-11-29 00:30:19 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Nope. You're responsible for anything that happens to the car -whether or not you cause it - until it's checked back in to them.
2007-11-29 09:20:22 · answer #4 · answered by Anonymous 7 · 0⤊ 0⤋
call your credit card company. credit card company supplies free auto insurances for rented car.
you're covered, because you didn't purposely damage the car.
2007-11-29 00:38:44 · answer #5 · answered by HanZ 6 · 0⤊ 1⤋
THE LONG AND SHORT OF IT IS THAT YOU REALLY CANT DO ANYTHING, IF THEY SAY THAT YOU DID DAMAGE THE CONTRACT THAT YOU SIGNED STATES WHAT THEY CAN DO.
GOOD LUCK
2007-11-29 09:09:39 · answer #6 · answered by Anonymous · 0⤊ 0⤋