debit card misuse?

Question

What are my rightsas bank didnt stop old card back in aug2007 and now account been cleared out.

i suspect its my son.i asked him to move out may2007 and then moved house,this is time i asked bank to change address and stop 1st card. Bank saying i didnt and feel they think im part of theft. i told them if atms had cameras i had brought photo of my son and would identify him and take legal proceedings if required to. I was waiting for a 2nd card as i had to use passport at desk to withdraw cash.

The account has been idle until 08 nov 2007 then my grandaughters tax credits which only took34wks yes thirtyfour not 3-4 to sort started to be paid in.

Answer 1

If the bank is responsible for financial damages that you can in fact prove, you have every right to insist they make you whole. If they do not, take your documents to the attorney and file a suit. One question, how come it took you this long to realize there was a problem with the old debit card? Let this be a lesson that you need to view your account online if possible every 2 to 3 days to spot problems, and to go over your bank statements when you get them.

Answer 2

How was a debit card misused? If it was in your name and in your possession, why is the bank responsible? There are not enough clear facts to make a proper suggestion to solve your problem. If you feel the bank is at fault, write to the Banking Commissioner in your state explaining the full circumstances,The address can be found in the blue pages of your phone directory.