Does anyone know a telephone number for DMTECH?

Question

I have bought a TV/DVD combi from a retailer, but it is not working properly. I have been given a telephone number to get in contact with DMTech but this number is wrong. I am unable to resolve my issue with the company unless I can get hold of contact details.

Answer 1

The company actually goes by the name "PT Digital Media Technology" out of Indonesia. Looks like the only contact information they have is from there - you will have to contact them long distance.


Found a few addresses and phone numbers:

Tel: [phone]
Fax: [phone]
Address:
MM 2100 Industrial Town H 1-1
Jl. Bali Cikarang Barat
Bekasi 17520, Indonesia

Factory :
Jl. Kapuk Utara II No 8
Jakarta 14460, Indonesia
Phone [phone]
Fax [phone]

Marketing office :
Gedung Gajah Unit ABC, 1st Floor /B2
Jl. Dr. Saharjo Raya No. 111
Jakarta 12810, Indonesia
Phone [phone] - 37
Fax [phone]

Answer 2

DMTechnology, South Korea [phone]
Fax [phone]

Answer 3

Ah, the perils of buying cheap, poorly made electronics!

Mike has given you all the correct details, by the way. There are no contacts for DM Tech in Britain or Europe - you must go direct to Indonesia.

Always remember, "Buy cheap, buy twice".

Answer 4

1)Google it! 2) Speak to the retailer again and tell them the situation, go all the way up the hierarchy ladder and don't hang up till totally satisfied.3) go onto Company house and look it up.