I own a 7-month old hp Pavilion dv6000 with Windows Vista pre-installed.Last October,one of my RAM failed.I had several bluescreens during those times.My technician changed it with 1 gig ram and reformatted my laptop using the recovery discs I made.After reformatting,he installed several programs on my laptop including kaspersky 6.0,games,winamp etc.I was satisfied by the result of his job.But I had again a bluescreen.It happened 2-3 times.I asked him to drop by our house to see what the problem is.I suspect that it was due to incompatible programs(games,shockwave,antivirus) that he installed.Actually he could not YET determine if the bluescreen error relies on software or hardware since he still needs to download a utility program that would check errors on my laptop.He said that Vista is a new and fresh OS that's why it's not yet fully mastered by the technicians.And so he suggested me to Downgrade to XP.He had already successfully downgraded 6 vista-computers to XP.
2007-11-21
01:37:29
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7 answers
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asked by
Kimberly Landicho
1
in
Computers & Internet
➔ Software