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It was all running fine until i plugged it in the computer on sunday to update. It had supposdly updated and turned off, when I turned the tomtom back on it does the start up music and the hand comes up and then it freezes every time! I have tried over and over using the reset button. Any ideas how i can fix it? Thanks!

2007-11-20 07:18:37 · 4 answers · asked by Jenny S 1 in Cars & Transportation Safety

4 answers

Have you tried restoring the back-up? Sometimes the update doesn't complete properly. The version 2 of TomTom home is better in this respect.

2007-11-20 19:56:37 · answer #1 · answered by The original Peter G 7 · 0 0

This happened to me, unfixable. Return to the store for a full refund and a happy smile from the staff.

2007-11-20 07:21:37 · answer #2 · answered by MICHELE C 3 · 1 0

I HAVE SEEN THIS ON A GARMIN GPS BEFORE AND IT WAS FRIED INTERNALLY.

IT WAS UNDER WARRANTY AND GARMIN JUST REPLACED IT FREE.

TOM TOM
1 866 486 6866 (available 8:30AM to 7:00PM EST Mon - Fri and 9:00AM to 5:00PM EST Saturdays).

2007-11-20 09:12:36 · answer #3 · answered by Anonymous · 0 0

take it to the tom tom shop.

2007-11-20 07:21:16 · answer #4 · answered by skinnyribcage 2 · 0 2

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