Job Promotion Interview?

Question

I am having a job interview to get a promotion soon. I was told it would be mostly behavioral questions. I'm not sure what questions to expect. It's to go from the teller line to a loan officer position. Is there anything I should look out for or try to do? I get nervous in pressure situations and I really want this job. Is there anything I can do to prepare? Or anything I should have handy. I need to make this an excellent interview because I don't have the training and I need to impress them with my ability to answer questions better than the person who is already trained to do this job.

Answer 1

You're after help with behavioural questions and dealing with nerves.

We are interviewers and can help.

Re nerves, there are some simple steps you can take to help reduce these. They are listed at the FREE advice site below.

Re the questions: During interviews, we ask all candidates several behavioural interview questions (also known as situational interview questions).

Behavioural or situational interview questions are simply questions that ask you to give a real life example as evidence of a skill, knowledge or experience.

So, instead of asking you:

* “What would you do if someone disagreed with you?”,

we ask:

* “Tell us about a time when someone disagreed with you”.


We ask behavioural interview questions because we believe that how you actually performed in a situation is more of an indication of how you will perform than a theoretical answer!

Research we’ve carried out, suggests that this type of interviewing is actually FIVE times more accurate than traditional interviewing techniques.

So check out our advice at the 2nd site below.

Answer 2

It sounds like this job is truly a promotion so the interviewer is going to want to know that you can a) stay calm b) answer questions off the cuff and provide a solid basis for your answer c) be able to handle all different types of questions d) admit that you might not know the answer but you'll research the question and get back to the customer. It's not always about the 'training' or the 'skill' because the bank can train you, it's also about your enthusiasm, your drive to succeed and your willingness to learn from others.

Answer 3

Prepare answer for questions like:

1) why do you want this job
2) what skills do you have that will help in the position
3) Do you have any experience in lending

Although you may not have any training/experience on lending, you should be able to show your interest and knowledge about the position and the job (by research and/or talking to loan officer at your branch or hopefully job shadowing). Show that you are eager to learn and that you a fast learner....

Good luck....

Answer 4

the questions will probably be situational. you need to learn all about your bank's loan and customer service policy. talk to loan officers and learn all about the job and especially the challenging parts - when to involve management etc. have you taken any classes in how to do this? prepared yourself educationally? how much do you know about the software and policy?