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I'm on Windows Vista and I've installed the software for the printer according to the instructions. Printer and copy functions work fine. Attempting to scan and I keep getting "Cannot retrieve Application List." There's also no scan icon in the Lexmark Imaging Studio.

Any ideas on how to fix this?

2007-11-19 04:39:09 · 2 answers · asked by Maggie D 1 in Computers & Internet Hardware Scanners

2 answers

Did you download the latest drivers from Lexmark?

Here is the link to the information you need.

http://downloads.lexmark.com/static/229-1-0-583.html?ccs=229:1:0:583

Select this one. Make sure you create a restore point before proceding.

Description: Driver for Windows 2000, XP, Vista
OS: Windows XP
Filename: cjb3500-4500en.exe

Good Luck

2007-11-22 17:47:06 · answer #1 · answered by Comp-Elect 7 · 0 0

Had same issue got solution http://goo.gl/Tpdxju

2016-06-16 02:53:24 · answer #2 · answered by ? 4 · 4 0

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