i think i have a virus on it but can not get into the pc! it only shuts down when it says starting windows, i have also use safe mode but that does nothing. please help.
2007-11-18 00:21:11 · 6 answers · asked by elf 1 in Computers & Internet ➔ Software
# Click start -> run
# type "services.msc" and click ok
# Select Services on the left and a list of services should appear.
# In the right pane, locate the Remote Procedure Call (RPC) service, it will have a Status of "Started".
Note: This will be the first in a listing of two Remote Procedure Call (RPS) services.
# Right-click on the first Remote Procedure Call (RPC) service listed.
# Select Properties.
# Select the Recovery tab.
# Using the drop-down lists, change First failure, Second failure, and Subsequent failures from Restart the Computer to Take No Action.
# Click on Apply and then OK.
2007-11-18 00:55:48 · answer #1 · answered by vishal arya 2 · 0⤊ 0⤋
When the computer says it is going to shut down, open the start menu, then the run option and type "shutdown -a" into the run box. this will give you a bit more time. Download Avast antivirus, Spybot S&D and the Microsoft Malicious Software Removal Tool. The virus that you have will most likely be ms.blaster. Goodluck
2007-11-18 08:46:45 · answer #2 · answered by okhotny 3 · 0⤊ 0⤋
Buddy was on the right track with the whole F8 thing...
Only instead of last known working config.
you should start up in safemode.
what this does is start your computer with the minimum necessicary services running in the background. from there you can run a virus scan, or disable services, since it sounds like you dont have enough time to do any of the other things suggested here, with a regular start up.
If your virus scan and ad-ware scanners are out of date, then start up in safe mode with networking, but be quick about it... youll be online with no antivirus running in the background, so get what you need then restart in safemode w/o networking and continue from there.
good luck.
2007-11-19 03:20:54 · answer #3 · answered by Andrew D 3 · 0⤊ 0⤋
Upon restarting the computer,
tap the f8 key on your keyboard.
This will bring up a window that will let you select your startup mode.
Select "Last known good configuration."
Once inside the pc, work toward removing the virus or repairing whatever it is that's making it shut down.
This can be caused by a lot of different reasons, but a driver problem is probably the most common.
I hope this helps
2007-11-18 08:30:28 · answer #4 · answered by wcpcbuild 4 · 0⤊ 0⤋
Take it someplace to have it looked at. Mine had a similar problem and needed a new power supply. But, as with humans sometimes symptoms can mimic different problems. Computers can be so frustrating! Take it to a professional. Good luck!
2007-11-18 08:31:50 · answer #5 · answered by margarita 7 · 0⤊ 0⤋
Format C:
2007-11-18 08:29:07 · answer #6 · answered by Ellen 4 · 0⤊ 2⤋