I was given an Out the Door quote for an '08 Honda Civic and was also told that they will provide free oil change for up to a year and free car rental if my car ever needs to stay in their location overnight within the time of the warranty. My question is - Will all the extras I will be provided with the purchase of the car such as the free car rental and free oil changes be written on the initial contract I sign? I was told in one dealership that the oil changes and free rental are signed in a separate office after I sign the contract with the salesman.
If they say that it is separate and that I should sign the Out the Door price first with the salesman and that the extras will be written in a separate sheet of paper in a separate department; should I believe that? Have I just been scammed? Or should I ask to only sign ONE paper which states the final sales price of the car and all the extras they CLAIM they will provide? THANK YOU SO MUCH.
2007-11-15 05:37:53 · 5 answers · asked by maddogg 1 in Cars & Transportation ➔ Buying & Selling
I wouldn't believe it. Go to a different dealership if they're sounding shady to you.
2007-11-15 05:41:12 · answer #1 · answered by Lauren 5 · 0⤊ 0⤋
The dealership I used to work for offered those extras. Customers were provided that information in writing during the closing of the deal in the finance office. Make sure you get that paperwork before you sign the contract. It won't be the actual purchase contract, since that is between you and the bank. It will be a contract between you and the dealership. Make sure the finance person knows that is part of the reason why you chose to buy from that dealership and you will walk out if that is not part of the deal.
Also, know the reason dealerships offer that type of stuff. Alot of revenue from a car dealership is brought in from the service department. If you get your oil changes there, you will most likely bring it to them for your other routine maintenance and to take care off major issues that arise. Its sort of a ploy, but not neccessarily a bad thing for you to do. Just make sure you shop around for the rest of your maintenance services before you pay too much at the dealership.
2007-11-15 06:18:38 · answer #2 · answered by Meghan 7 · 1⤊ 0⤋
You are not being scammed or anything like that. This could be a service the dealer provides and there may not be any contract to it. We offer loaner cars for any service, in or out of warranty, we also offer drop off and pick up service for your car, but these are just what we do, I've never had anyone ask me to put that in writing.
If you are entering into a special service or warranty package then that is different, there would be a separate contract for that and the price of it will be on the main contract.
I think you are being too suspicious. Not everybody is out to screw you.
2007-11-15 05:58:16 · answer #3 · answered by jay 7 · 1⤊ 0⤋
Many of the extra a bonuses to promote the deal. It is OK that they are on separate documents.
But tell the dealer that you would prefer to have them both at the same time because ....once before you had a problem with a similar situation and was scammed out of the extra.
If he wants to sell you the vehicle he'll make it work.
2007-11-15 05:43:59 · answer #4 · answered by Lyn B 6 · 1⤊ 0⤋
Any extras should be noted on the origial buy order BEFORE you sign it, or on a separate paper given to you at the same time called a "WE OWE", which is basically a coupon valid for the items listed.
If they are not willing to do this, just walk away. P.S. Please don't blame or be rude to the salesperson. You would be very surprised at how little control they have at the dealership.
Good Luck.
2007-11-15 05:46:34 · answer #5 · answered by mariahsdad 2 · 1⤊ 0⤋