Yesterday I turned on my computer, brand new as of 3 weeks ago and It would not boot up. It gets to the stage where the windows loading bar appears and then the screen goes black and puts itself on standby. The computer remains on, doing nothing. It works on safe mode, I have tried system restore and Virus scanning. I used AVG and Reading error, Boot sector of disk comes up. But the program does in no way act to solve it. Only after I hit reset, after it has shut itself off (well seemingly the screen goes black) does it give me the option to swap to save mode, today it even asked me which OS I wanted to use, there is only Vista on here. This could well be a virus, as my limited knowledge of computers causes me to assume. I also tried CCleaner and ad-aware. No luck with anything. This problem has caused me much distress as I have no funds to buy other programs or the help I need to fix my computer.
Thank you ever so much for your kind help.
2007-11-14 05:12:31 · 2 answers · asked by Conjord 2 in Computers & Internet ➔ Security
brand new PC? did you buy it from a person or a traditional store?
the reason I ask is you brough up it was asking "what OS" to boot to. This is an indication that the drive was wiped (improperly i might ad) and reinstalled with your current OS. If this is the case then you have a BOOT.INI problems for one and this is where I would begin. If you can get into safe mode right-click my computer and go to properties and then the advanced tab and then the strat up and recovery option from there you want to remove the line that has your "other" OS entry. I am going to guess and say one if 2K and on is XP? If they both have the same then is gets more complicated. I am enclosing a link that you may find helpful with that so to not make things worse. Read it and go from there. I think this may help with your problem.
2007-11-14 05:24:49 · answer #1 · answered by Slick 5 · 0⤊ 0⤋
Quote:
"...'brand new as of 3 weeks ago and It would not boot up."
If indeed, this is a major brand- ie: DELL, HP, Gateway, etc..and you bought this from the manufacturer or retail store, I would just call Tech. support and have them run you thru the options...many times there is a set of combo keys set up on the keyboard to re-install the OS to factory condition from a special partition...takes about 20 minutes.
Hope this helps...
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Use protection,
your computer will thank you.
2007-11-14 13:43:26 · answer #2 · answered by Mike M 4 · 0⤊ 0⤋