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Just bought a Win Vista HP PC desktop.
Crashed after a week due to the mouse of all reasons.
This gave me a big head ache as I found I was stupid when I bought it and never had the Win Vista CD even though it was hidden on my hard drive.
Any thoughts on this, and should I have been given the instalation disk as I paid for the whole system.
HP say you can do a recovery, but this is a nightmare unles you know your way around a PC.

2007-11-13 01:17:39 · 13 answers · asked by shaun s 4 in Computers & Internet Hardware Desktops

13 answers

as someone else has already mentioned, without enough RAM Vista is unstable, with the HP computer i doubt if you have enough RAM, a very bare minimum for Vista premium is 1 GB, 2 GB is so much better. probably within a few months the first service pack for Vista will appear, things should then start to improve, however, the RAM problem still exists, try to upgrade the memory and many of your problems will disappear. As for being supplied with the disc, well, i have argued this point so many times in the past, in my opinion you should be given the software to reinstall everything on your system, but, legally you do not own the software, you have only purchased a license to use the software, the manufacturers do have a responsibility to enable you to reset/reinstall your system to the same as when it was purchased, HP do this by allowing you to reinstall from a partition on your hard drive, a lot of hassle if you ask me. take care and good luck.

2007-11-13 01:38:54 · answer #1 · answered by ? 5 · 0 0

Yes it is. You will find yourself repairing Vista more than getting anything done. XP is just about right at this point, so you have a long wait before Microsoft will get the lumps out of Vista and move on to it's next bit of business which is Vienna / Windows 7.

http://www.windowsvienna.com/

Sorry but those are the facts.

Get on to HP and demand your system disks. I had to the the same re Dell with XP Home SP2 and they sent me not one but (5) five disks that I should have gotten from the outset.

Cheers and Good Luck.

2007-11-13 13:52:53 · answer #2 · answered by mailliam 6 · 0 0

Hi, Vista is probably the most stable Windows system ever made as long as all the drivers and hardware are designed for it. I suggest that u ask HP to do a recovery for u, and tell them to give u a new mouse or something. Windows Vista will crash if any software or hardware not designed for Vista is put on it. I hope I helped.
Good Luck!

2007-11-13 09:46:11 · answer #3 · answered by Anonymous · 0 0

I have been running Vista Home Premium since it was first available and have not had a problem. I have 2 gigs of ram installed.

To fix this "no disk" problem, just make copy of the "Restore" partition. It is usually called the "D" drive. That will create a set of restore disks that can restore your system back to "box fresh". The operating system, (Vista) is incorporated into this restore disk set. Be sure to follow all instructions when creating the Restore Disk set in that most systems will only allow you to copy this partition once.

2007-11-13 09:53:11 · answer #4 · answered by Ron M 7 · 0 0

i have found thtat many people are unhappy with vista - i work in an electrical store selling PC's and laptops and have had nothing but complaints! mostly hardware not being compatable well it is compatable but vista built in hardware recognition technology seems to be a bit of a pain and doesnt tell you that the printer or whatever is preinstalled on the system so when people put ther software disk in and it tells them that it hasnt uploaded fully or properly they panic or not being able to upload software properly like some digital cameras (reletivley new ones at that) wont run on vista so people have to go out and buy a vista capable digital camera normally starting at £119.99 - it seems to be a real nightmare which is why i havnt upgraded.

2007-11-13 09:35:55 · answer #5 · answered by sarah_kid1 2 · 0 0

I've been using vista for a while and , touch wood, have had no problems so far.
You should have been given the CD when you bought the desk top for the sole purpose of recovery. Go back to the person who sold you the PC and demand they either supply a disc or install one there and then.
I presume your PC is still under warranty.

2007-11-13 09:31:49 · answer #6 · answered by blissman 5 · 0 0

as above but you may have to hit F9, F8, F10- F11 or F12 on boot up to activate the hidden partition to restore.
Companies are now putting hidden partitions with the OS on hard disk to stop people copying the windows CD's tehy get with the new PC HOWEVER some computers let you make your own recovery disks

2007-11-13 09:25:47 · answer #7 · answered by Daedalus 4 · 0 0

Vista home premium isn't unstable.
I have found it really good and only had one problem with it since installing it over XP.
my problem was the sleep/hibernate function where it simply didn't wake up after hibernation or sleep mode.

You can get a Vista home premium cd for around £60 if you know where to look for one. if i get best answer i will e-mail you a link to a website that i got mine from. (£54). i don't know how much of a saving that is?

2007-11-13 09:24:42 · answer #8 · answered by v3gas4ce 5 · 0 1

I know for Dell you can request the operating system disks, and they'll give them to you for free if you bought a computer from them, you might want calling HP and see if the same is true for them.

2007-11-13 09:32:05 · answer #9 · answered by JohnValdez 3 · 0 0

Depending on your RAM it can be VERY unstable, with less than 1gb of RAM it is like putting molten rock into a plastic baggy...it don't work...With 1gb it is a little better but still powerfully slow and sluggish!...Windows Vista, according to Microsoft, runs best with no less than 2gb of RAM (and a dual core processor).

2007-11-13 09:23:10 · answer #10 · answered by Anonymous · 0 1

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