My homepage was hijacked by http://thesafetyfiles.com, My internet service provider is bellsouth and I currently have the anti- virus, antispyware, and firewall security suite and still my internet explorer was hijacked ,I've already gone to tools, internet options and typed in the homepage address I was currently using which was aol and I still can't fix this problem I've spoken to my IP and they said I would have to take it down to BestBuy to get it cleaned up anyone who knows how to fix this problem I would appreciate if you can help me ....
2007-11-12 10:59:36 · 5 answers · asked by Anonymous in Computers & Internet ➔ Security
I did a system restore point and it seems it fixed the problem . What do you think?
2007-11-14 01:21:11 · update #1
Thesafetyfiles.com is a new version of browser hijacker that results from Zlob trojan infection. Thesafetyfiles.com issues fake security alerts to scare users and force them to download dangerous rogues.Thesafetyfiles.com may secretly open security holes and install additional malware. It also displays fake flashing warning and notifications alerts on your system tray.
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here are manual removal instructions:
2007-11-13 03:35:43 · answer #1 · answered by Anonymous · 0⤊ 0⤋
This can be a long process, so if you're not a geek, give some quick solutions a try, then get a pro if you've no luck.
Try a few freeware items, like 'Spybot' , 'Adaware', for starters; run you anit-virus scan (you do have one, right?).
These hijackers can be pretty slick with their file work, and it may not be easy to clean out.
Good luck.
Remember, it's easier to keep 'em out in the first place rather than doing a clean-up. Get 'spywareblaster' & 'spywareguard'
'spybot S&D' & 'adaware' installed, enabled, and update these all the time.
2007-11-12 19:12:17 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Use some other software. Norton, AVG , Avast are free antivirus software. Ad-aware, Ewido are free spyware removers. You can download free softwares at http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2007-11-12 19:28:01 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You probably have a trojan virus that infected your computer, you would have to comletely wipe out your hard drive to get rid of it.
2007-11-12 19:20:18 · answer #4 · answered by Bubba 6 · 0⤊ 0⤋
Disable the plug-in feature in your browser.
update your anti-virus.
Then, disable the system recovery
Then, do the scanning.
2007-11-12 19:44:11 · answer #5 · answered by giginotgigi 7 · 0⤊ 0⤋