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Computer crashed, now working ,how do I get my scanner to work . Really I need step by step, and don't want someone making fun of me {Not in the mood for , please}

2007-11-12 01:24:48 · 8 answers · asked by Flowers 7 in Computers & Internet Software

okay, I have tried that , and it not doing it, please help

2007-11-12 01:31:14 · update #1

what am I doing wrong?

2007-11-12 01:31:44 · update #2

8 answers

Start, left click, from menu control panel, left click. find and double left click on that icon, In the list find all scanner/printer soft ware and uninstall ALL.
Once done try a reinstall of all soft ware from the CD that came with it!

2007-11-12 01:41:31 · answer #1 · answered by Daedalus 3 · 3 0

When the computer crashed (cause?), you probably lost or corrupted some files necessary for the scanner. Uninstall its remains (Control Panel > Add/Remove Programs) and reinstall the software. This supposes that you still have the installation disks. If not, you can probably download the software (to a new folder on the desktop) from the manufacturer.

2007-11-12 01:29:54 · answer #2 · answered by r_moulton76 4 · 0 0

Many times if your computer crashed, you will need to make sure your scnner, or printer is plugged in and re use the cd that came with the scanner and re-download the drivers to get it to work.
Depending on the severity of the crash and what was done, especially if you had to re -download the operating system to get your computer to work again.

2007-11-12 01:31:49 · answer #3 · answered by Don M 7 · 0 0

First answer these:
What brand is your scanner
What kind of computer do you have

Follow these steps after:
Google the brand name and go on to the brand's official site.
Find the following words: Tech support, troubleshooting, IT
Find the type of scanner in their site.

This is what i do if no one really knows how to fix it.
P.S. don't get discouraged if they are using words you don't understand. Just use a dictionary if faced with a problem like that

2007-11-12 01:37:31 · answer #4 · answered by Stefano 4 · 0 0

You probably need to reinstall the software that came with the scanner. If you don't have the disk anymore, try going to the scanner manufacturer's website and download the software from there.

2007-11-12 01:29:23 · answer #5 · answered by Anonymous · 0 0

Take the scanner CD which came with the scanner and install the driver for the scanner..thats all..

2007-11-12 01:28:44 · answer #6 · answered by Anonymous · 0 0

Sorry, I'm no good with computers :-(
Hope you get it fixed soon honey.

2007-11-12 02:21:50 · answer #7 · answered by Jim 7 · 1 0

sorry, but im computer illiterate too. lol!!

2007-11-12 12:43:26 · answer #8 · answered by Anonymous · 1 0

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