On busy days, I answer about 20 calls an hour where I work now.
2007-11-08 15:43:27 · 7 answers · asked by toolgirl_75023 3 in Business & Finance ➔ Careers & Employment ➔ Other - Careers & Employment
I work at a very high volume call center. This means the phone calls are back to back. Non-Stop It is very stressful Good Luck though
2007-11-08 15:52:04 · answer #1 · answered by Heather T 2 · 3⤊ 0⤋
That means.... answering calls after calls IS your job. Depending on type of calls you have to take, each conversation may last few minutes to much, much, longer. You will typically have only few minutes to document what you talked about into a system, and be ready for the next call. You will typically be measured by the number of calls you take.
You will be expected to be on the phone for the entire time you are on the clock.
It would be a great question to ask at the interview. How long are the typical calls and how many calls you are expected to take in a typical day.
2007-11-08 15:48:24 · answer #2 · answered by tkquestion 7 · 1⤊ 0⤋
I think High Volume would mean being on the phone most of the day.
2007-11-08 15:46:04 · answer #3 · answered by Anonymous · 0⤊ 0⤋
High volume means, in great numbers, a lot, many.
2007-11-08 15:49:32 · answer #4 · answered by flamingo 6 · 0⤊ 0⤋
A large amount of calls coming in...do you think you could answer more in one hour? If so go for the job.
2007-11-08 15:47:07 · answer #5 · answered by suigeneris-impetus 6 · 0⤊ 0⤋
I think that might qualify as high volume.
2007-11-08 15:46:08 · answer #6 · answered by Future Citizen of Forvik 7 · 0⤊ 0⤋
Apply! It doesn't hurt!
Best of luck!
2007-11-08 15:48:36 · answer #7 · answered by tigglys 6 · 0⤊ 0⤋