Please help by taking an easy 3 question survey?

Question

1) Which would you rather be called (and why) A client or a customer?
2) What would you call a proprietor of an eight person company, President or Owner ?
3) What state do you live in?
Thanks, This will be very helpful to my business.

Answer 1

Glad to help.

1) I would rather be called a customer: being called a client feels too fake to me. It makes me feel like you are walking on eggshells, trying to avoid hurting my feelings and dancing around the fact that I am what I am - a person paying for your product or services. Customer just feels more warm and real to me.

2) Technically, both. You can be an owner, but have a different President who is not an owner. You can also have an owner also be the President. For example, I am Owner and President of my own company. You could also say "Founder and President" to clarify that picture though. It sounds a little better I think.

3) I live in Illinois during the school year (college), but call Virginia my home.

Answer 2

1. Definitely a client. You can only be a customer at the time you are buying a service or a product. But you can be a client all the time, no matter if you're buying or not. So yeah, I'd rather be a client. It seems more important than just a customer.

2. President... And you don't have to be the president to be the owner, nor do you have to be the owner to be the president. Yeah... I'd rather be the president of the company... No matter what, it lets us all know who's in charge.

3. I live in Canada, in the province of Quebec...

Answer 3

1. Client...it shows more of a relationship than a customer.
2. It could be either, a lot say President/Owner. I fit into this category and business card says President. When I speak to clients, when it adds to the conversation, I do tell them I am also an owner.
3. Florida

Answer 4

1) I'd much rather be called a client. This implies that we're working together on my product or service, as opposed to customer, which implies that I simply buy things from you.

2) I'd call the proprietor the President.

3) I live in CA

Answer 5

1) I'd prefer be called a client because it just sounds more professional, especially if you're in some sort of business.
2) I'd say Owner because the company is too small.
3) Sunny California

Answer 6

1) A customer,for I like the greater respect.
2) I would call she/he an owner.
3) I live in GA.

Answer 7

1) client
2) Owner
3) GA

Answer 8

1) Client. I am an insurance agent, and we refer to our insureds as clients all the time, not customers. I think it all depends on the business. Customers maybe more for banking or the food industry, clients more for professional/business.
2) Owner
3) WI

Answer 9

client
proprietor
illinois