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My boss has asked me to trouble shoot a problem. She tries to "print preview" an Excel spreadsheet she's been using for the last year and it allows her to view the document but ONLY in black and white. She NEEDS to be able to print preview it in color.

NOW... she never had a color printer attached before, her default print was a black and white printer and the program would allow her to view her document in color. But now, after she's been away on business she's come back to work and is trying to use the same spreadsheet but it will only preview in black and white.

I've check the page setup options, and the check box that says "black and white" is unchecked.

Does anyone else have any ideas?!?!

2007-11-07 07:17:19 · 1 answers · asked by Milosmommy 2 in Computers & Internet Software

1 answers

"She NEEDS to be able to print preview it in color." Why? It's only a PREVIEW.

If she installed a new colour printer, make sure the old printer drivers are deleted, and the new printer is the "Default" printer.

2007-11-07 10:07:30 · answer #1 · answered by ELfaGeek 7 · 0 0

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