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If you have a windows operating system, you can install a program provided by microsoft called "WinDBG". Every time your computer crashes it creates a "DUMP" file which is stored in the following folder:

C:\WINDOWS\Minidump

Inside this dump file you'll find information regarding drivers, applications or services which crashed your pc. You can open this dump file using the "WinDBG" program. This link which will take you to the software provided by microsoft. (it's free)

http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

The program is not hard to use, but you do need to read and follow the instructions in order to get the answers you are looking for. Once you know which driver/program or service crashed your computer, you can then take the next step towards fixing your pc.

2007-11-03 11:54:59 · answer #1 · answered by CIS1974 1 · 0 0

First do a virus scan, if there is no virus then restore your computer to an earlier time before you had the problem, before doing a restore disable your anti virus and exit all instant mail or any applications that are running.....it sounds like you have downloaded something that is causing this problem, if you remember what you downloaded before the problem uninstall it, good luck

2007-11-03 11:56:49 · answer #2 · answered by Pat B 1 · 0 0

Again, dirty system or hardware heat-related issue.
Might also be a virus. Run a virus scan. If that does not fix it, use System Restore to revert back to a time when the system worked. You might have installed something that's killing the system.

2007-11-03 11:43:57 · answer #3 · answered by Anonymous · 1 0

Click Start
Settings
Control Panel
Power Options
Carefully check the settings here.

2007-11-03 13:03:37 · answer #4 · answered by TheHumbleOne 7 · 0 0

It's a virus, download an anti-virus like AVG Free Edition and AdAware 2007 Free, they will get rid of it.

2007-11-03 11:44:09 · answer #5 · answered by AnrietteC 3 · 0 0

SPYWARE REMOVING

you MAY have:

MESSENGER SPAM:

these next two security settings affect ONLY XP Home as Vista has these already coverd.
Services.these 2 "ports" are open by default in XP and need to be closed to hackers.
start
control panel
administrative tools
services:
Alerter:
right click
select properties
from drop down menu select disable
next find Messenger in the M section and also disable the same way.

IF the above does NOT solve your popup problem,it's almost sure you need;

SPYWARE PREVENTION and REMOVAL:
1st,shut down system restore:
the REASON we shut down System restore is that nasties like to hide tthere and when you restore to an earlier time,you drag those nasties right along with your earlier restore point and you've gained NOTHING!
shutting down system restore DELETES those old restore points ALONG with any nasty hiding in them.
later,we'll set up a new CLEAN restore point to work from.

XP HOME:
start
all programs
accessories
system tools
system restore
settings
drive (c)
check OFF box

VISTA:
The Windows Vista System Restore feature will make sure that software installations, drivers, and other updates can be rolled back. The only price to this feature is some disk usage. If you want to disable System restore, which is a bad idea, it's really pretty simple.
Just to make sure you understand… Windows Vista has just been released. There are bugs. Things will crash. Disabling System Restore will keep you from rolling back changes.
So, you've read this far. Now let's disable it. Type system restore into the start menu search box
click open system protection.uncheck:
OS (c) (System)
turn system restore off { ok }

now it's time to turn to internet options and clean up THAT puppy!

XP or Vista:
start
control panel
internet options
General:
history_clear
cookies_clear
temp files_clear

Privacy:
advanced
override
allow 1st party cookies
Block 3rd [ tracking ] cookies

XP ONLY:
Advanced:
ActiveX:
un check all "unsigned or unsafe ActiveX elements

ok,exit internet options

next:

start
my computer [ XP ] or computer [ Vista ]
local disk drive (c) [XP] or OS (c) [Vista]
windows
prefetch folder
edit
select all
press delete

now go to:
temp folder
edit
select all
press delete key

COOKIES [XP ]:
my computer
local disk drive (c)
documents & settings
username
cookies
delete all

COOKIES: Vista:
start
search pane enter
appdata
local low
microsoft
CryptnetUrlCache
Content & MetaData
empty these 2 folders of vista cookies

that's about all you can do internally,now for some security downloads i use and HIGHLY reccomend:

Avast anti-virus
http://www.avast.com/eng/avast_4_home.html

AVG Free Advisor - AVG Anti-Spyware Free Edition
Download antivirus for free, as well as other free AVG products, join the millions of home users that trust AVG to protect their computers.
http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0

AVG Anti-Rootkit 1.1.0.42
http://www.freewarefiles.com/program_9_90_22524.html

Arovax Shield :
protects your IE and Firefox from unwanted extensions like odd toolbars or malicious browser helper objects and keeps your default home page settings secure. It pays particular attention to hosts file, system registry and other crucial areas of your PC which are most frequent targets of malware.
Arovax Shield discovers and blocks suspicious activities. After this it acts depending on your preferences: notifies you letting you make the final decision or automatically defines if the activity is actually harmful to your computer.
And while other security systems of similar complexity and security level are beyond the pocket of most small companies and individual users, Arovax Shield is absolutely free and available to anyone.
http://www.arovaxshield.com/

Spybot - Search & Destroy 1.5.
This new version features a lot of improved detection mechanisms (which in parts were already made available through the regular 1.4 updates in the past months), improved Operating System support (Windows Vista integration, restored support for Windows 95, more compatibility with Wine, support for bootable Windows CDs), improved browser support (e.g. for immunization)
http://www.safer-networking.org/en/index.html

Yahoo! Toolbar helps you:
Make the Web a safer place
* Spyware Protection eliminates dangerous spyware
Organize your Web experience
* Bookmarks keep your favorites at your fingertips
* Personalized buttons get you to your most used sites in 1 click
* Web Search with instant suggestions as you type
Stay in touch with friends
* Yahoo! Mail alerts let you know when you've got new mail
http://toolbar.yahoo.com/

this next download will clean out old,unneeded files making your computer faster.

Over 90 million downloads!!!
CCleaner :
is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware! :)
http://www.ccleaner.com/

this next download allows you to check any link BEFORE you open/download it! there will be a GREEN icon for SAFE and RED for DANGER.
pay attention to these icons when doing google,yahoo,ect.,searches.

The Browser Defender™ toolbar allows you to surf safely by displaying site ratings as you browse the Internet. When you visit a site its address will be checked by our servers and a rating shown in toolbar based on any malicious behavior or threats we have found associated with the site.
The toolbar also integrates with the search results provided by popular search engines such as Google and Yahoo! so you can see if it is safe to continue before you visit a site.
http://www.browserdefender.com/download/

this next download allows you to check each link by right click BEFORE you open/download it.
you now have TWO methods to protect yourself from malicious downloads!

LinkScanner Lite - Reviews and free LinkScanner Lite downloads at Download.com
LinkScanner Lite - Analyze Web site content and safety and receive advices in real time. - Review and free download at Download.com
http://www.download.com/LinkScanner-Lite/3000-2144_4-10610872.html?tag=dl-blog

download/install/update/run all the anti spyware/anti-rootkit freeware [ did I mention EACH of the above is FREEWARE? LOL! ]
run these at LEAST twice !

OK,NOW !!

it's time to turn restore system back on again and create a new,CLEAN restore point for you:
XP:
start
all programs
accessories
system tools
system restore
settings
drive (c)
setting
place a check in the restore box where you un checked it before
look for the create a restore point link and create your new, CLEAN restore point.

VISTA:
start
search pane enter:
system restore
click open system protection link
check OS(c:) (System)
click create a restore point
follow prompts

you can use this procdeure to rid yourself of messenger pop ups,spyware,virus',ect.
no different!

just add Avast anti-virus
http://www.avast.com/eng/avast_4_home.html

Malware Removal Guides and Tutorials
http://www.geekstogo.com/forum/Malware-Removal-Guides-Tutorials-f121.html

Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm

VIRUS REMOVAL:

this is a realll P.I.A. !!!

there ISN'T any magic "Silver Bullet" to do it all in one step.
this will take time,effort and dLOTS of patience!!


THE 1ST PART YOU NEED TO DO offline:
boot up and press f8 till you get safe mode option
boot up in safe mode

run anti-virus program
run anti spyware program
shut down System Restore
clear cookies
clear temp files
clear history
clear pre-fetch folder
clear out ALL emails starting at 2-3 days ago or when you 1st knew you were infected in:
ALL folders
sent
trash
junk

bookmarks or favorites folder in I.E. or Firefox

as you can see,there's QUITE a bit of work ahead of you.

shut down System Restore:
virus/spyware can hide in your system restore points so we shall delete all previous restore links hiding places by turning system restore OFF.
later,when we finish,we'll turn it back on,set up a new [ CLEAN ] restore to work from in the future.
hopefully,lol,you'll never need it !

XP Home:

start
all programs
accessories
system tools
system restore
settings
drive [c]
settings
check the OFF link

VISTA:

start
control panel
performance and information tools
open disk clean up
select o.s. [c]
select more options
select system restore and shadow copies
select clean up

XP Home & Vista:
start
control panel
internet options
general
clear cookies
clear temp files
clear history
and set history days to keep to 0

clear temp files
not all your temp files will be removed so easily,so we need to do this manually as well.
start
my computer [ or just computer in Vista ]
windows
temp
file
click view
select all
press delete key on keyboard to delete all

Vista:
in those 2 folders,click name,that selects all files
press delete key to delete

Clear Pre-Fetch Files
start
my computer [ or just computer in Vista ]
windows
prefetch
file
select all
press delete key on keyboard

Vista:
check name to highlight all files
press delete key on keyboard to delete all

empty recycle bin

run anti-virus and anti-spyware programs again
Spybot
AVG anti-virus
AVG anti-rootkit
Rootkit Revealer
http://browseraddons.friendpages.com

when your protection programs find any pirates,DELETE them,do NOT quarantine !!

should you NOT have ANY protection programs installed:
Avast--anti-virus
AD Aware--anti-spyware
Spyware Blaster--anti-spyware blocker
Rootkit Revealer--anti-rootkit
Arovax
PC Tools Firewall--firewall to replace MS's deficient firewall [ turn that sucker OFF ! ] and replace with above.

replace windows firewall with PC Tools firewall
install Arovax protection and choose protection for internet explorer if you use it,firefox if you use that or opera if you use that
install spyware blaster and set for internet explorer and/or firefox protection

should you choose to install Firefox web browser [ and you SHOULD ]
here are some Firefox Security Extensions to install
CallingID Link Advisor
Finjan Secure Web Browsing
No Script
Dr. Web
SafeDownloads
http://browseraddons.friendpages.com

now it's time to set up your new [ clean ] restore point

XP Home:

start
all programs
accessories
system tools
system restore
settings
drive [c]
settings
check the ON link

Vista:
start
control panel
back up and restore center
create restore point
create restore points on selected disks
select drive
click create
apply and ok

FINALLY....

SECURE COMPUTER:

NEVER !! :

open an email from:
anyone you do NOT know/trust
anyone purporting to be/from:

Microsoft
your bank
your creditors
your government
your financial company/ies
even your lawyer/s or church UNLESS you have a prior agreement with them
online petition
contains attachment/s

Spy Sites

Stop Web Sites from installing Spyware, Sleazeware and Cookies on your PC

SpySites includes a database of over 4,600
known Spy/Sleaze sites and guides you
through the simple process of including them in
Internet Explorer's Restricted Zone and setting policies
to prevent them from performing intrusive acts on your PC.
By setting the policies for the Restricted
sites zone to a very high level of security,
you can be assured that any web sites added
to the Restricted sites zone cannot do
certain things which could compromise your privacy
and security such as installing and/or running:
Spysites
http://camtech2000.net/pages/spysites_pr...

Pre-Fetch File Cleaning

pre-fetch files are "cached" or stored copies of files/websites you visit each session
after a period of time,these files hog up a LOT of disk space
for this reason,i advocate the deletion weekly of those space hogs
some claim that windows will automatically remove files older than 7 days
I have found MY pc does NOT perform this task so I do it manually
what happens is,when you go to a website,your pc looks into your pre-fetch file/folder
to see if that website is "cached",stored there FIRST
this gives you a faster website load,BUT,you get the "cached" version and NOT the NEWEST version
unless you have "check for newest version" checked in internet options
it may take that website 1/2 a second longer to load
but,you'll get the newest version loading each time

as added security,spyware removers often miss these files,so delete them manually.

My Computer,disk drive [c],windows,pre-fetch,view,select... all,select delete

same situation with Temp files:
Temp File Folder

i use Disk Clean to clean up extraneous files i no longer need
however,every time i use Disk Clean,it DOESN'T clean out c:\windows\Temp Files!
solution?
My Computer,local disk drive [c],windows,temp
you can safely delete each temp file there.
i leave the most current [that day] alone.
also,do not delete any FOLDER there
folders have a folder icon,leave alone
[ Vista,it's Computer ]

Firefox Web Browser:
tools
options
content
check block pop ups

load images automatically:
exceptions:
enter those websites addresses that show up on pop ups that appear AFTER you close a browser window
also add those same urls to
Privacy
Cookies
Exceptions

there are a number of kewl Security add on firefox extensions i use and they are:
CallingID link advisor
Dr. Web [ link checker ]
Finjan Secure Web Browsing
No Script
SafeDownload
http://browseraddons.friendpages.com

Step #1: Remove spyware with Windows Add/Remove Programs utility.

Sometimes all it takes to get rid of spyware say like AntiVirGear, is to remove the program using the Add/Remove Programs control panel in Windows.

In Windows XP Professional, click on Start > Control Panel > Add/Remove Programs
In Windows 2000 Professional / Windows ME / Windows 98, click on Start > Settings > Control Panel > Add/Remove Programs.
In the list of programs, search for the software you want to remove. If you see a program you don’t recognize or don’t recall installing, look it up in Google to learn what it is.
Select the questionable program and remove it with the Remove button.

Step #2: Kill spyware using the Windows Task Manager

To kill any spyware process that has infected your computer, you will need to use the Windows Task Manager to check by process, highlight the process in question, and then end the task. To do this:

Press CTRL+ALT+DEL or CTRL+SHIFT+ESC on the keyboard.
Click on Processes Tab to see all active tasks. For easier detection, left click the process under the heading Image Name.
Find and kill all spyware processes:


Once you’ve identified the spyware process, press DEL on your keyboard or click End Process to kill it from your system.
Step #3: Use PsKill to Kill a Process

Sometimes a parasite can disable your Windows Task Manager so you can use pslist and pskill (a third party application by Mark Russinovich) to list and kill the unwanted processes.

Download PsKill or PsList.
Extract the program from the .Zip archive.
Move pskill.exe to your C: drive.
Open a command window and click Start > Run.
Type cmd and click the OK button.
In the command window, type C:pskill.exe and the name of the process you wish to kill, then press Enter. For example, if you wanted to kill the process for AntiVirGear, you would type: C:pskill.exe AntiVirGear.exe.
If the file was successfully removed, PsKill will say “process spyware.exe killed”.


IF you follow all the above suggestions,you'll not have the Fort Knox of computers,but Dammed close !

2007-11-03 11:51:27 · answer #6 · answered by Anonymous · 1 0

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