microsoft office locks me keeps telling me wrong product key number when it is the right number i tried it and

Question

i had my lap top repaired, new mother board----h eat sink & fan . now micro soft will not take my key number. can you help. i can not e-mail pics or docs untill i get problum resolived.

Answer 1

New MOBO equals new computer in Micro$uck$ eyes. They will not allow the same key to be used again.

Answer 2

If you have valid, purchased software, you can try using one of these free keyfinders:

***Top 3 free keyfinder programs***
*http://pcsupport.about.com/od/productkeysactivation/tp/topkeyfinder.htm*


Replace Lost Office Product Keys – Obtain a New Product Key
http://office.microsoft.com/en-us/assistance/HA011508341033.aspx

To obtain a new product key for your Office program in the United States, call 1-800-936-5700 and speak to a Microsoft customer service representative. Outside of the United States, call the number that appears in the activation wizard.
When you call Microsoft for a new Office product key, have the following items available for the customer service representative:
The product CD-ROM
The computer on which you want to install Office
The readable parts of your original product key (if available)
The ProductID information in the registry

Answer 3

If you purchased M$-Office legally through a trusted vendor, call Microsoft tech support. If not, call them anyway, they would love to hear from you.

Answer 4

Call MS, talk to them, if they dont let you use your key, talk to your computer manufacturer.

If none of these options work, submit your story to consumerist.com