Can a credit card company close my account for moving to another state?

Question

I lived in Nebraska in 2006 and opened an account with Aspen, trying to build up my credit. I moved to Iowa in Aug 06 and they began sending my statements there. When I moved again within Iowa and called to tell them, they told me they do not service Iowa, and closed my account. And to boot, they socked me with a $100 annual fee in July. Why would they service an account in one state, but not another? Also, can I rightfully duspute the $100 fee? Can I rightfully dispute their $6.50 monthly account maintenance fee, since they closed my account? Also, since it was closed, will it reflect negatively on me if I continue to pay until it is paid off? If they would have closed my account last year when they were notified I moved to 'a state they do not service' I would have never incurred the fee. I would ask a CSR, but none of them speak English very well. I thought about writing a letter to the dispute department.

Answer 1

Sorry to hear that it is in the terms and conditions for the Aspen Credit Card. The Aspen Credit card has unfortunately no offering for the states of Iowa, Wisconsin and other outer US terittories. Im not sure if you can actually challenge that but in any event the best thing for you to do is to contact the Card Issuing Company, not the customer service number. Find information about contacting them at http://aspencreditcard.info/ and get the contact number for First Bank in South Dakota, explain that you want your fees reversed and the interest frozen. The consideration however will be that they ask you to pay off your balance immediately. However its the best place to start.

Answer 2

You can dispute anything. And since they knew you had moved last year, you have a good case to dispute the charge since it was put on your account after they accepted your first address change and were aware of you being in Iowa.

A good way to get a CSR in the US is to keep saying you have a very bad connection and a lot of static. Every time they switch you to another one, keep saying that until you finally get someone in the US. I found this out by accident one time because I really did have a very bad connection. Between the static and heavy accent, I couldn't understand anything they were saying.

Try to find the little pamphlet your credit card company sent you about the terms of service. They have privacy and opt-out info on them too. See if it says anything about the charges if you move out of state. If you can't find it, try to get a copy of it or something stating their policy about which state you reside in writing.

Keep records of the dates, times person you spoke to. Make them spell their name for you. By all means, write a dispute letter and send it by certified mail.

Answer 3

Some states have consumer protection laws that the credit card company either cannot, or will not adhere to (i.e annual percentage rates etc.). Generally you see the small print saying things such as "Offer not good in........"

If the 100.00 annual fee was charged AFTER they closed the account, you might be able to fight it with them, if it was BEFORE the account was closed, then sorry to say, you may well be stuck with it.

The account was closed because they could not service your state, not because you failed by any means on your part, it should nto affect your credit rating in a negative fashion.

Answer 4

ok examine it out, What courtroom are they suing you in? Nevada courtroom? The statue in Nevada is 6 years, so via now that debt is the two previous the SOL or only approximately close to the SOL. the two way you will possibly be able to desire to document an answer asserting that this account is barred because of the statute of limitations. i detect it unusual that they are suing you suitable now, so maximum possibly a contemporary debt shopper offered it and desperate a judgment could be a superb concept. in case you document an answer with the statue of limitations expired as considered one of your affirmative defenses your going to get the case pushed aside, its only approximately certain. in case you determine to do no longer something they'll win a default judgment, complicating issues alot extra. you do no longer ought to be individually served, you will possibly be "sub-served' which you have been. that's allowed interior the courts of California.