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ok lets see, i got a problem...
i found a UNKNOWN file in my startup list so i checked it out on yahoo search and found that its a virus (i typed vtuuvw.dll in Y! search)

but i CANNOT delete the file !!!
and error message will POP-UP

Title Bar is:
"Error Deleting File or Folder"

Message is:
"Cannot delete vtuuvw: Access is denied
Make sure the disk is not full or write protected and the file is not currently in use"

and the OK button


----- BEFORE U ANSWER --------
-still doesn't work in safe mode
-has been disabled at startup (from msconfig)
-dont suggest UNLOCKER, i hav problems with that software
-its not read only
-its not hidden
-im using win XP pro
-im the admin
-in advanced attributes, all are NOT ticked
-im a firefox user
-i use avg anti-spy premium but avg didnt report it as malware/harmfull
-i totally need help
-your help is totally apprecieted

2007-10-27 18:12:36 · 10 answers · asked by Sb 2 in Computers & Internet Security

10 answers

If your AVG is the free version, then you know why it didn't trap, and heal. I use AVG 7.5, and never had a problem.

2007-10-27 18:19:13 · answer #1 · answered by CGIV76 7 · 2 1

If it is a virus it is probably active if your anti-virus software hasn't been able to disable it. You can try using ctrl-alt-del and using the task manager. select processes and look for one with the same name as the file. You should be careful though, and write down whatever process you end, just incase it is the wrong one so you can use the start process function to fix it. If you can manage to stop the program, you should then be able to delete it.

I hope this was helpful, and good luck.

2007-10-27 18:25:24 · answer #2 · answered by Shadow 3 · 0 0

download and burn a knoppix ISO and reboot your pc with it in your drive, once its loaded set the write permissions and go to the directory where its located and delete it. YAY LINUX!
BTW knoppix installs on your ram and not your hard drive so when you take the cd out and restart your pc agian windows will start just fine. but if there is registry entrys it may come back (a google of the same file didnt bring many results nor tell me if it installs any entrys. knoppix should do the trick tho

2007-10-27 18:26:09 · answer #3 · answered by ineedacar 5 · 0 0

Been in this situation before....download this free program called "MoveOnBoot"...it will allow you to select the file you want to delete and when it reboots it will kill thie file (always works):

http://www.gibinsoft.net/gipoutils/bin/moveonb.exe

Here is the description page if you want to know more about it: http://www.softwarepatch.com/software/moveonboot.html

2007-10-27 18:20:47 · answer #4 · answered by Questrade Coupon Code 4 · 0 0

The easiest way to remove a locked file or a file resident in memory is KILLBOX.

http://killbox.net/

This utility basically deletes any file you specify on reboot, renaming it to another name and then zapping in on reboot... check it out.

I use it when I need to manually remove spyware of other harmful bugs...

2007-10-27 19:15:56 · answer #5 · answered by ptak2000 2 · 0 0

Just a suggestion, but you might try removing from start-up, then before you shut down, roll the system back to a date prior to infection, if that's feasible.

2007-10-27 18:20:07 · answer #6 · answered by Delfin 4 · 0 1

Please download VundoFix.exe to your desktop

* Double-click VundoFix.exe to run it.
* Click the Scan for Vundo button.
* Once it's done scanning, click the Remove Vundo button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will reboot your computer, click OK.

2007-10-27 19:04:29 · answer #7 · answered by Anonymous · 0 0

Go to the following website and the program that it shows should be able to get rid of that driver.

2007-10-27 18:19:26 · answer #8 · answered by steven c 3 · 0 0

Try using avast It was voted the best antivirus of 2005-07 and it's free first update it and then scedule a boot-time scan after install it so it will find any and all viruses


....................... http://www.avast.com/ ............................

2007-10-27 18:22:41 · answer #9 · answered by ChuCiulla 2 · 0 0

http://www.freedrweb.com/
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

2007-10-27 18:19:55 · answer #10 · answered by tc5158april 4 · 0 0

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